Remote U.S. Tax Return Expert (1040)

Programming.com; Chihuahua; Remote; MXN 420,000 - 700,000; Full time

Job summary

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands-on experience and strong knowledge of U.S. taxation.

You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.

Qualifications

• Hands-on experience with U.S. individual income tax (Form 1040).
• Strong knowledge of U.S. taxation concepts.
• Ability to handle inquiries via video, phone, and chat.

Responsibilities

• Support U.S. individual income tax preparation (Form 1040).
• Provide exceptional customer service and maintain records.
• Assist with tax software usage and troubleshooting.

Skills

U.S. tax knowledge

Customer service

Remote work experience

Communication skills

Tools

Lacerte

ProSeries

Drake

UltraTax

Job description

Programming.com is seeking an experienced Tax Expert based in Mexico to support U.S. individual income tax preparation (Form 1040) and provide exceptional customer service. This remote role requires hands‑on experience and strong knowledge of U.S. taxation. You will handle customer inquiries via video, phone, and chat, maintain accurate records, and assist with tax software such as Lacerte, ProSeries, Drake, or UltraTax. EA/CPA not required.