Remote TPL Scheduler — Patient Care Coordinator

Solvo Global Careers; Chihuahua; Remoto; MXN 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

Solvo Global Careers is hiring a TPL Scheduler to manage medical scheduling, patient coordination, and healthcare administration from a remote location in Chihuahua, MX. The role supports Epic EMR environments and coordinates with patients, providers, and care teams to ensure timely appointments.

Responsibilities include scheduling consultations, follow-ups, procedures, and diagnostic services, while maintaining HIPAA compliance and delivering excellent customer service in a fast-paced setting.

Competenze

• 1-3 years of experience in Medical Scheduling, Patient Coordination, Healthcare Administration, or similar healthcare support roles
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Experience handling a high volume of appointments and patient interactions
• Knowledge of HIPAA and patient confidentiality standards

Mansioni

• Schedule new patient consultations, follow-up appointments, procedures, and diagnostic services
• Coordinate directly with patients, providers, law firms, case managers, and healthcare teams
• Manage high-volume scheduling requests while maintaining accuracy and exceptional customer service
• Document appointments, patient communications, and scheduling activities within EMR systems such as Epic
• Monitor outstanding scheduling needs and ensure timely patient follow-up
• Support continuity of care by collaborating with multiple departments

Conoscenze

Communication

Customer service

Organizational skills

Multitasking

HIPAA compliance

Formazione

High School Diploma or equivalent

Strumenti

Epic EMR

Descrizione del lavoro

Solvo Global Careers is hiring a TPL Scheduler to manage medical scheduling, patient coordination, and healthcare administration from a remote location in Chihuahua, MX. The role supports Epic EMR environments and coordinates with patients, providers, and care teams to ensure timely appointments.

Responsibilities include scheduling consultations, follow-ups, procedures, and diagnostic services, while maintaining HIPAA compliance and delivering excellent customer service in a fast-paced setting.