Remote Tech Support Consultant – Windows Server Expert

SupportYourApp; Santiago Mexquititlán Barrio 1ro.; Remote; MXN 240,000 - 420,000; Full time

Job summary

SupportYourApp is seeking a Technical Support Consultant to deliver remote technical assistance to clients worldwide. You will handle VPS and Windows Server tasks while upholding security and data handling standards.

You will collaborate with developers and cross-functional teams, stay updated with evolving tools and platforms, and rely on strong English communication and a proactive mindset to succeed.

Qualifications

• Strong command of English and proactive mindset required.

Responsibilities

• Deliver remote technical support to clients worldwide.
• Engage with clients and resolve technical issues.
• Manage VPS and Windows Server tasks while maintaining security and data handling standards.
• Collaborate with developers and cross-functional teams to improve support processes.
• Keep up-to-date with evolving tools and trading platforms.

Skills

Technical Support

Customer communication

English proficiency

Tools

Windows Server

VPS Management

Security best practices

Job description

SupportYourApp is hiring a Technical Support Consultant to deliver top-notch technical support remotely. You will engage with clients, manage VPS and Windows Server tasks, and maintain security and data handling standards across a global, multilingual environment.

You’ll collaborate with developers and cross-functional teams while staying current with evolving tools and trading platforms. A strong English level and a proactive mindset are essential for success.