Remote SRE Observability Lead

Félix; Ciudad de México; Remote; MXN 2,600,000 - 4,272,000; Full time

Benefits offered by this job

Competitive salary

Stock options

Annual bonus

Unlimited PTO

Parental leave

Remote work

Health plans

Learning opportunities

Growth potential

Job summary

Félix is seeking an Observability Lead to steer the Observability team within SRE. You will design the observability architecture, set engineering standards, mentor engineers, and actively build the platform.

You will work in a remote-friendly environment with a future move to a hybrid setup. Key requirements include 7+ years in SRE/infra and deep experience with Prometheus, Grafana, and OpenTelemetry.

Qualifications

• 7+ years in SRE, platform, or infra engineering with leadership experience.
• Deep hands-on observability with Prometheus, Grafana, and OpenTelemetry at scale.
• Strong cloud and Kubernetes experience (GCP, GKE, Docker).
• Infrastructure as code using Terraform and Helm.
• Proven ability to mentor engineers and set technical standards.

Responsibilities

• Provide technical leadership for the Observability team and establish standards.
• Design and evolve monitoring, logging, tracing, and alerting across services.
• Define SLOs/SLIs and manage error budgets with cross-team collaboration.
• Support incidents with timely observability insights and root-cause analysis.
• Hands-on build and automate observability tooling using Terraform, Helm, Go or Python.
• Collaborate with Cloud Operations, developers, and App Performance teams.

Skills

Observability leadership

Prometheus & Grafana

OpenTelemetry

GCP & GKE

Terraform & Helm

Docker & Kubernetes

Tools

Terraform

Helm

Docker

GKE

Job description

Félix is seeking an Observability Lead to steer the Observability team within SRE. You will design the observability architecture, set engineering standards, mentor engineers, and actively build the platform.

You will work in a remote-friendly environment with a future move to a hybrid setup. Key requirements include 7+ years in SRE/infra and deep experience with Prometheus, Grafana, and OpenTelemetry.