Observability SRE Lead - Cloud, OpenTelemetry, SLOs (Remote)

Félix; Ciudad de México; Remote; MXN 2,229,000 - 3,158,000; Full time

Benefits offered by this job

Competitive salary

Stock options

Annual bonus

Unlimited PTO

Parental leave

Remote work

Health/dental/vision plans

Learning opportunities

Growth opportunities

Job summary

Félix is hiring a Site Reliability Engineer to join the Observability team within SRE. You will build and evolve the monitoring, logging, tracing, and alerting systems to keep Félix fast and reliable.

This is a hands-on role focused on turning noisy alerts into useful signals and helping teams fix problems before customers notice. You will collaborate with developers, App Performance, and Operations.

Qualifications

• 5+ years in SRE with focus on observability platforms.
• Hands-on with Prometheus, Grafana, logging and tracing; OpenTelemetry a plus.
• Cloud/Kubernetes experience with GCP, GKE, Kubernetes, and Docker.
• IaC with Terraform and Helm; scripting in Go/Python/Bash.

Responsibilities

• Build and maintain the observability stack using OpenTelemetry.
• Design meaningful alerts and dashboards to reduce noise.
• Define and track SLOs, SLIs, and error budgets.
• Enable developers to instrument services for production visibility.
• Participate in on-call rotations and post-mortems.
• Automate observability setup with Terraform, Helm, and scripting.
• Collaborate with devs, App Performance, and Operations to improve reliability.

Skills

Prometheus

Grafana

OpenTelemetry

Go

Python

Bash

On-call

Tools

Terraform

Helm

Docker

Job description

Félix is hiring a Site Reliability Engineer to join the Observability team within SRE. You will build and evolve the monitoring, logging, tracing, and alerting systems to keep Félix fast and reliable.

This is a hands-on role focused on turning noisy alerts into useful signals and helping teams fix problems before customers notice. You will collaborate with developers, App Performance, and Operations.