Remote Salesforce Sales Cloud & Web Commerce Specialist

Excel Nearshore; México; Remote; MXN 900,000 - 1,300,000; Full time

Job summary

Excel Nearshore in Mexico is seeking a Salesforce Sales Cloud & Web Commerce Functional Analyst to optimize client sales and e-commerce processes within Salesforce Sales Cloud (Lightning) and Commerce Cloud. You will manage pipelines, orders, revenue forecasting, and geolocation integrations in a medtech environment handling regulated data.

Responsibilities include L1/L2 support integration into the POD, collaboration with Revenue Cloud and Oracle teams, and driving automations/AI (Einstein) to

Qualifications

• 7–10 years of functional Salesforce Sales Cloud and Commerce Cloud experience.
• Experience with CPQ, Einstein, and storefront management in Lightning.
• Knowledge of ERP integrations (Oracle EBS via MuleSoft) and geolocation data.

Responsibilities

• Provide functional expertise for Sales Cloud and Commerce Cloud, including leads, opportunities, forecasting, and catalogs.
• Configure core Salesforce objects, layouts, validation rules, and automation to optimize sales workflows.
• Implement and optimize forecasting, territory management, and CPQ processes.
• Build flows and automations to streamline sales operations and order management.
• Support L1/L2 incidents during business hours and on-call for P1 incidents impacting revenue.
• Collaborate with Revenue Cloud and Oracle teams on cross-platform issues and integrations.
• Ensure compliance with HIPAA/GDPR, ISO 27001 controls, and data security in CRM.
• Maintain configuration documentation and participate in CAB reviews.

Skills

Salesforce Sales Cloud & CommerceCloud

Lightning experience

CPQ & Einstein

End-to-end sales/commerce flows

Stakeholder communication

Education

Bachelor's degree in Business/IT or related

Tools

Oracle EBS integration via MuleSoft

Geolocation APIs

ITIL/ITSM tooling

Salesforce dashboards & reporting

Job description

Excel Nearshore in Mexico is seeking a Salesforce Sales Cloud & Web Commerce Functional Analyst to optimize client sales and e-commerce processes within Salesforce Sales Cloud (Lightning) and Commerce Cloud. You will manage pipelines, orders, revenue forecasting, and geolocation integrations in a medtech environment handling regulated data.

Responsibilities include L1/L2 support integration into the POD, collaboration with Revenue Cloud and Oracle teams, and driving automations/AI (Einstein) to