Remote Sales Operations Coordinator for Software Company

Pearl; Ciudad de México; A distancia; MXN 1.046.389 - 1.569.584; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Remote Work

Mentorship

Learning & Development

Global Networking

Health Coverage for PH-based talents

Descripción de la vacante

Pearl, an AI-powered sales platform serving the catering and events industry, is seeking a Sales Operations Coordinator to own outbound campaign execution and client onboarding from end to end.

The role involves sourcing ~1,000 leads weekly, building sequences, handling inbound replies, and setting up email infrastructure while ensuring deliverability and CRM hygiene. Remote-friendly with EST schedule, 40 hours/week.

Formación

• 2-5 years in sales operations, revenue operations, outbound campaign operations, or go-to-market operations at a B2B SaaS company, early-stage startup, or outbound agency
• Hands-on use of AI tooling beyond chat interfaces - Claude Code, Cowork, or Codex - including connecting systems via APIs and MCP
• Demonstrated ownership of B2B lead sourcing and enrichment at volume using Clay, Apollo, Deepline, ZoomInfo, or equivalent platforms
• Experience running cold email campaigns on a dedicated outbound platform (Instantly, Email Bison, Lemlist, or Smartlead), including sequence build and reply management
• Experience setting up outbound email infrastructure: domain purchasing, inbox provisioning through resellers, and monitoring inbox delivery rates
• End-to-end process ownership as an early hire (employee #1-10) or sole operator in a founder-led environment with no existing playbooks
• C1+ English (CEFR) for written prospect- and client-facing email correspondence

Responsabilidades

• Own outbound campaign execution end-to-end and client onboarding for new accounts
• Source roughly 1,000 leads per week using AI-powered enrichment tools and build outbound sequences
• Manage 5-15 inbound replies daily within a 30-minute response window
• Introduce warm leads to clients and stand up email infrastructure for new accounts
• Monitor deliverability and maintain 100% CRM hygiene and timely reporting

Herramientas

Claude Code

Cowork

Codex

APIs

MCP

Clay

Apollo

Deepline

ZoomInfo

Instanlty

Lemlist

Smartlead

Zapier

Make

n8n

Descripción del empleo

Work From Anywhere in LATAM or the Philippines

Work Schedule: EST | 9:00 AM - 6:00 PM (Monday-Friday, 40 hours/week)

An AI-powered sales platform serving the catering and events industry is looking for a Sales Operations Coordinator to own outbound campaign execution and client onboarding end to end.

The company pairs a SaaS product with a productized outbound service, running cold email campaigns on behalf of restaurant and catering clients using AI agents and custom Claude-based workflows. It is founder-led, bootstrapped, and pre-scale - this is the fourth team member and the first operations hire, working directly with the co-founders.

Day-to-day, the role covers sourcing roughly 1,000 leads per week through AI-powered enrichment tooling, building and populating outbound sequences, responding to 5-15 inbound prospect replies daily within a 30-minute window, introducing warm leads to clients, standing up email infrastructure for new accounts, and monitoring deliverability. Success means removing 10+ hours per week of manual campaign work from the founders' plate while keeping every active campaign fully populated and every reply answered.

Must-Have

• 2-5 years in sales operations, revenue operations, outbound campaign operations, or go-to-market operations at a B2B SaaS company, early-stage startup, or outbound agency


• Hands-on use of AI tooling beyond chat interfaces - Claude Code, Cowork, or Codex - including connecting systems via APIs and Model Context Protocol (MCP)


• Demonstrated ownership of B2B lead sourcing and enrichment at volume using Clay, Apollo, Deepline, ZoomInfo, or equivalent platforms


• Experience running cold email campaigns on a dedicated outbound platform (Instantly, Email Bison, Lemlist, or Smartlead), including sequence build and reply management


• Experience setting up outbound email infrastructure: domain purchasing, inbox provisioning through resellers, and monitoring inbox delivery rates


• End-to-end process ownership as an early hire (employee #1-10) or sole operator in a founder-led environment with no existing playbooks


• C1+ English (CEFR) for written prospect- and client-facing email correspondence
  

Nice-to-Have

• Prior work at a productized outbound or lead generation agency managing campaigns across multiple client accounts simultaneously


• \"Go-to-Market Engineer\" or operational generalist background spanning revenue tooling, automation, and campaign execution


• Experience with workflow automation platforms (Zapier, Make, or n8n)


• Exposure to catering, events, hospitality, or restaurant technology verticals

Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote - work from anywhere


• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting


• Generous PTO: In accordance with company policy


• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees


• Direct Mentorship: Guidance from international industry experts


• Learning & Development: Ongoing access to resources for professional growth


• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application


2. Screening


3. Skills Assessment


4. Topgrading Interview


5. Client Interview


6. Job Offer


7. Client Onboarding