Remote Patient Scheduling & Support Specialist

Resolv Global; Nezahualcóyotl; Remote; MXN 180,000 - 240,000; Full time

Job summary

Resolv Global in Mexico is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role. You will assist patients with scheduling, answer inquiries, and perform data entry while maintaining privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training will be provided to learn our systems and expectations for the role.

Qualifications

• Strong English communication required.
• Prior customer service or call center experience preferred.
• Paid training provided to learn systems and expectations.

Responsibilities

• Help patients with scheduling and general inquiries.
• Perform data entry while upholding privacy and security standards.

Skills

English communication

Customer service

Call center experience

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, general inquiries, and data entry, while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred. Paid training is provided to learn systems and expectations for the role.