Remote Patient Services Concierge & Scheduling Expert

Resolv Global; San Pedro Garza García; Remote; MXN 150,000 - 210,000; Full time

Benefits offered by this job

Paid training

Remote work

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, inquiries, and data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred, and paid training is provided to learn systems and expectations for the role.

Qualifications

• Strong English communication skills.
• Prior customer service or call center experience preferred.

Responsibilities

• Assist patients with scheduling appointments.
• Handle inquiries and data entry while maintaining privacy standards.

Skills

Customer service

Call center experience

English communication

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, inquiries, and data entry while upholding privacy and security standards. Strong English communication and prior customer service or call center experience are preferred, and paid training is provided to learn systems and expectations for the role.