Remote Patient Services Concierge & Scheduling Expert

Resolv Global; Puebla de Zaragoza; Remote; MXN 669,000 - 892,000; Full time

Job summary

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, inquiries, and data entry while upholding privacy and security standards.

Strong English communication and prior customer service or call center experience are preferred, and paid training is provided to learn systems and expectations for the role.

Qualifications

• Strong English communication and prior customer service or call center experience are preferred.
• Paid training is provided to learn systems and expectations for the role.

Responsibilities

• Assist patients with scheduling, inquiries, and data entry while maintaining privacy and security standards.

Skills

Customer service experience

Call center experience

English communication

Job description

Resolv Global is seeking a Patient Services Representative to support a US-based healthcare organization in a fully remote role for candidates based in Mexico. You will assist patients with scheduling, inquiries, and data entry while upholding privacy and security standards. Strong English communication and prior customer service or call center experience are preferred, and paid training is provided to learn systems and expectations for the role.