Remote Linux Infra & Cloud Operations Engineer

Jobgether; México; A distancia; MXN 1.114.000 - 1.672.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully remote work worldwide

Flexible working hours

24 paid vacation days annually

10 national holidays

Unlimited sick leave

Private medical insurance contribution

Co-working and gym reimbursement

Professional development budget

Challenging infrastructure projects

Remote-first culture

Descripción de la vacante

Jobgether is seeking an Infrastructure Operations Engineer based in Mexico for a fully remote, international environment. You will maintain Linux-based infrastructure across bare-metal, private cloud, and public cloud environments, handling incidents, provisioning hosts, and contributing to automation and documentation.

The role emphasizes ownership, proactive problem solving, and collaboration with distributed teams, with strong English communication and a focus on reliable service availability.

Formación

• Hands-on experience troubleshooting Linux systems in production-like environments (RHEL preferred).
• Strong networking knowledge: TCP/IP, DNS, HTTP, TLS, and related troubleshooting.
• Practical experience with at least one virtualization platform or cloud environment.
• Ability to independently manage incidents and support tickets with clear technical findings.
• Experience implementing standard production changes with rollback and verification.
• Familiarity with Bash or Python for automation scripts and small improvements.
• Experience using AI assistants to aid troubleshooting and documentation, with validation before production use.
• Strong written and spoken English for asynchronous, remote work.

Responsabilidades

• Manage onboarding/offboarding and access requests per security procedures.
• Own Linux and infrastructure requests from triage to resolution or escalation.
• Perform host provisioning and production-server changes across bare-metal, private cloud, and public cloud.
• Troubleshoot DNS issues and perform DNS/domain changes per guidelines.
• Implement firewall and OS changes with rollback and verification.
• Monitor performance, investigate alerts, and respond to incidents with business impact in mind.
• Keep stakeholders informed with progress updates until service recovery is confirmed.
• Improve alert routing and ownership; reduce alert noise where possible.
• Manage Jira requests with priority and clear communication.
• Deploy standard infrastructure services per runbooks, escalate architectural decisions as needed.
• Maintain clear operational documentation and runbooks.

Conocimientos

Linux troubleshooting

Networking basics

Virtualization / Cloud

Incident management

Automation with Bash/Python

English communication

AI-assisted troubleshooting

Herramientas

OpenNebula

KVM

Terraform

GitLab CI

Jenkins

Ansible

FreeIPA/LDAP

Descripción del empleo

Jobgether is seeking an Infrastructure Operations Engineer based in Mexico for a fully remote, international environment. You will maintain Linux-based infrastructure across bare-metal, private cloud, and public cloud environments, handling incidents, provisioning hosts, and contributing to automation and documentation.

The role emphasizes ownership, proactive problem solving, and collaboration with distributed teams, with strong English communication and a focus on reliable service availability.