Engineering Manager, Managed Services

Jobgether; México; Remote; MXN 2,229,000 - 3,343,000; Full time

Benefits offered by this job

Fully distributed remote

Budget de aprendizaje USD 2,000/año

Revisiones anuales de compensación

Bonificación por rendimiento

Reconocimientos y programas de recompn

Vacaciones anuales

Licencias de maternidad y paternidad

Asistencia al equipo y plataforma de,

Oportunidades de viajar internacional

Priority Pass y mejoras de viaje

Job summary

Jobgether busca un Engineering Manager, Managed Services para liderar un equipo distribuido encargado de operar y mejorar infraestructuras modernas en la nube. Coordinará servicios gestionados para entornos de clientes basados en Kubernetes y OpenStack, equilibrando excelencia operativa con calidad de ingeniería.

El puesto, predominantemente remoto e internacional, requiere habilidades en liderazgo de personas, toma de decisiones técnicas y colaboración con equipos de ingeniería, producto y

Qualifications

• Título universitario en campo tecnológico o experiencia profesional equivalente.
• Experiencia en ingeniería de software con Python, Go, C, C++ o Java y/o gestión de operaciones técnicas.
• Experiencia demostrada con OpenStack.
• Experiencia en pruebas, código mantenible y prácticas de calidad de software.
• Conocimientos de administración Linux (Ubuntu o Debian es un plus).
• Comprensión de arquitecturas y topologías de nube.
• Capacidad de comprender y gestionar sistemas distribuidos complejos.
• Experiencia trabajando con metodologías ágiles y equipos distribuidos.

Responsibilities

• Liderar y desarrollar un equipo de ingeniería en expansión, mejorando velocidad de desarrollo y calidad operativa.
• Gestionar la entrega diaria de servicios gestionados en entornos de cliente, asegurando servicios fiables.
• Establecer procesos de ingeniería y operaciones para escalabilidad y mantenibilidad.
• Monitorear indicadores de salud del equipo y mejorar la efectividad y colaboración.
• Mantener enfoque en prioridades, hitos, entregables y compromisos con clientes.
• Representar al equipo de managed services ante clientes y partes interesadas internas y externas.
• Garantizar SLA consistentes en despliegues mundiales y coordinar mejoras basadas en feedback.
• Colaborar con equipos de ingeniería, producto y operaciones para resolver problemas complejos.

Skills

Python

Go

C

C++

Java

OpenStack

Linux

Cloud architecture

Education

Bachelor's degree

Tools

OpenStack

Job description

Empresa : Jobgether Tipo de empleo : Tiempo completo Remote / Work from Home

Descripción del trabajo - Engineering Manager, Managed Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Engineering Manager, Managed Services based in Mexico.

This is an opportunity for a technically strong Engineering Manager to lead a distributed team responsible for operating and continuously improving modern cloud infrastructure. You will oversee managed services for customer environments built on technologies such as Kubernetes and OpenStack, balancing operational excellence with engineering quality. The role combines people leadership, technical decision-making, service delivery, and customer collaboration. You will help establish effective engineering and operations processes while ensuring teams remain focused on priorities, milestones, and service commitments. The environment is highly remote and international, with collaboration across engineering, product, operations, and customer teams worldwide. It is an ideal role for someone passionate about Linux, cloud technologies, open source, and building high-performing distributed engineering teams.

Accountabilities

• Lead and develop a growing engineering team, improving both development velocity and operational quality.
• Manage the day-to-day delivery of managed services across customer environments, ensuring reliable and consistent service.
• Establish disciplined engineering and operations processes that support scalability, maintainability, and continuous improvement.
• Monitor team health indicators and take action to improve team effectiveness, collaboration, and performance.
• Maintain clear focus on priorities, milestones, deliverables, and customer commitments.
• Represent the managed services team with customers, internal stakeholders, product engineering teams, and external partners.
• Ensure service-level agreements are consistently met across customer deployments around the world.
• Drive ongoing improvements to products, processes, and operational practices based on customer and engineering feedback.
• Collaborate closely with engineering, product, and operations teams to resolve complex issues and deliver reliable distributed systems.

Requirements

• Bachelor’s degree or equivalent education in a technology-related field, or comparable professional experience.
• Proven professional experience in software engineering using technologies such as Python, Go, C, C++, Java, or similar, and/or experience managing technical operations teams.
• Demonstrated professional experience with OpenStack.
• Strong understanding of testing methodologies, maintainable code, and software quality practices.
• Experience with Linux system administration; Ubuntu or Debian experience is a plus.
• Solid understanding of cloud architectures, topologies, and technologies.
• Technical aptitude for understanding and managing complex distributed systems.
• Experience working with agile software development methodologies.
• Proven experience working within and managing distributed or remote teams.
• Strong communication, collaboration, and stakeholder-management skills.
• A practical, customer-focused approach to service delivery and operational excellence.
• Willingness to travel for team events, company gatherings, and customer meetings, generally around 20% or less.

Benefits

• Fully distributed and remote working environment.
• In-person team gatherings and company events approximately two to four times per year.
• Personal learning and development budget of USD 2,000 per year.
• Annual compensation reviews, with compensation taking into account location, experience, and performance.
• Performance-based annual bonus or commission in addition to base compensation.
• Recognition and rewards programs.
• Annual holiday leave.
• Maternity and paternity leave.
• Team Member Assistance Program and wellness platform.
• Opportunities to travel internationally and meet colleagues in new locations.
• Priority Pass and travel upgrades for eligible long-haul company events.
• A global, collaborative environment focused on open source, Linux, cloud technologies, and continuous learning.