Remote Junior Account Manager - Healthcare Platform Growth

FlexTal Staffing LLC; Región Centro; Híbrido; MXN 180.000 - 280.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Christmas Bonus: 30 days in December

Major Medical Expense Insurance: up to

Dental Insurance

Life Insurance

Vacation Days: 12 + Floating Holidays

Cell Phone Reimbursement & Transport

Hybrid Scheme

Multicultural Exposure

MezTal Internal Events

Exclusive Discounts

Academic Agreements

Descripción de la vacante

Meztal is seeking a JR Account Manager to support customers and users, driving engagement and growth through proactive communication. The role blends customer service, relationship-building, and sales development, with direct interaction with US-based users and opportunities to increase platform activity.

The ideal candidate is customer-focused, proactive, comfortable with outbound outreach, and able to manage multiple conversations with limited direction.

Formación

• 1–2 years of experience in customer service, sales development, inside sales, account coordination, business development, or a related customer-facing role.
• Strong communication and relationship-building skills.
• Comfortable conducting proactive outreach and following up with customers or prospects.
• Ability to identify customer needs and recognize opportunities for engagement or growth.
• Ability to problem-solve independently with limited direction.

Responsabilidades

• Provide excellent customer service through phone, chat, and other established communication channels.
• Recruit and engage US-based healthcare professionals to use the company’s platform and encourage them to apply for available opportunities.
• Conduct proactive outreach to new and existing users to increase engagement and platform activity.
• Build and maintain positive relationships with users through consistent communication and follow-up.
• Identify opportunities to re-engage inactive users and encourage continued platform participation.
• Understand customer and user needs and identify opportunities to provide appropriate solutions or resources.
• Support sales development activities by identifying potential opportunities, qualifying interest, and coordinating follow-up as needed.
• Follow up with prospects, users, or accounts to ensure inquiries and opportunities are moved through to completion.

Conocimientos

English proficiency

Customer service

Sales development

Relationship-building

CRM software

Herramientas

CRM software

Descripción del empleo

Meztal is seeking a JR Account Manager to support customers and users, driving engagement and growth through proactive communication. The role blends customer service, relationship-building, and sales development, with direct interaction with US-based users and opportunities to increase platform activity.

The ideal candidate is customer-focused, proactive, comfortable with outbound outreach, and able to manage multiple conversations with limited direction.