Remote Java Support Specialist – Production & Incident Mgmt

Xideral; Monterrey, Saltillo, Región Centro; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Premium benefits

Medical insurance

Bonuses and incentives

Paid vacations

Descripción de la vacante

Xideral in Mexico is seeking experienced Java Support professionals with 5–7 years of experience for a remote role. The position focuses on production and application support, incident management, release support, troubleshooting, and root cause analysis to keep critical applications stable.

Candidates should have Advanced English and be willing to work in Mexico, with flexible full‑time hours, Monday to Friday.

Formación

• 5–7 years of professional experience in Java support.
• Advanced English proficiency is required.
• Strong communication, empathy, commitment, and teamwork.

Responsabilidades

• Provide production support for Java applications.
• Triage incidents and manage resolutions promptly.
• Support application releases and deployments.
• Perform root cause analysis and preventive actions.
• Work with SQL, UNIX, and Linux environments.
• Collaborate with cross‑functional teams to ensure stability.

Conocimientos

Java

Production Support

SQL

UNIX

Linux

Release Support

Incident Management

Application Support

Root Cause Analysis

Advanced English

Herramientas

Oracle

MongoDB

Python

Splunk

Mulesoft

Sterling Integrator

Descripción del empleo

Xideral in Mexico is seeking experienced Java Support professionals with 5–7 years of experience for a remote role. The position focuses on production and application support, incident management, release support, troubleshooting, and root cause analysis to keep critical applications stable.

Candidates should have Advanced English and be willing to work in Mexico, with flexible full‑time hours, Monday to Friday.