Java Support - 2881

Xideral; Monterrey, Saltillo, Región Centro; Híbrido; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Premium benefits

Medical insurance

Bonuses and incentives

Paid vacations

Descripción de la vacante

Xideral in Mexico is seeking experienced Java Support professionals with 5–7 years of experience for a remote role. The position focuses on production and application support, incident management, release support, troubleshooting, and root cause analysis to keep critical applications stable.

Candidates should have Advanced English and be willing to work in Mexico, with flexible full‑time hours, Monday to Friday.

Formación

• 5–7 years of professional experience in Java support.
• Advanced English proficiency is required.
• Strong communication, empathy, commitment, and teamwork.

Responsabilidades

• Provide production support for Java applications.
• Triage incidents and manage resolutions promptly.
• Support application releases and deployments.
• Perform root cause analysis and preventive actions.
• Work with SQL, UNIX, and Linux environments.
• Collaborate with cross‑functional teams to ensure stability.

Conocimientos

Java

Production Support

SQL

UNIX

Linux

Release Support

Incident Management

Application Support

Root Cause Analysis

Advanced English

Herramientas

Oracle

MongoDB

Python

Splunk

Mulesoft

Sterling Integrator

Descripción del empleo

Seeking Experienced Java Support Professionals for an Exciting Project – Remote in Mexico

We are looking for skilled Java Support professionals with 5–7 years of experience to join a dynamic team within a leading organization. This role focuses on production and application support, incident management, release support, troubleshooting, and root cause analysis, ensuring the stability and continuity of critical applications.

Key Responsibilities:

• Provide Production Support for Java applications.


• Perform Application Support and troubleshoot technical issues.


• Manage incidents and provide timely resolutions.


• Support application releases and deployment activities.


• Conduct Root Cause Analysis to identify and resolve recurring issues.


• Work with SQL, UNIX, and Linux environments.


• Collaborate with technical teams to ensure application stability and continuous support.

Technical Skills Required:

With 5–7 years of experience in Java Support, you must be proficient in the following technical skills:

• Production Support


• Java


• SQL


• UNIX


• Linux


• Release Support


• Incident Management


• Application Support


• Root Cause Analysis


• Advanced English

Nice to Have:

• Oracle


• MongoDB


• Python


• Splunk


• Mulesoft


• Sterling Integrator

Qualifications:

• 5–7 years of professional experience.


• Advanced English proficiency.


• Excellent communication, empathy, commitment, and teamwork skills.

Location & Schedule:

• Remote work in Mexico.


• Preferred locations include Monterrey, Saltillo, CDMX, and Guadalajara.


• Work hours: Monday to Friday, 09:00 – 18:00.


• Advanced English skills are mandatory.

Benefits:

• Attractive Salary + Premium Benefits


• Performance bonuses, grocery coupons, and savings are found.


• Aguinaldo, premium vacations, and vacations paid


• SGMM Medical insurance, family, and Life insurance.

Candidates must include their compensation expectations in their applications and resumes in English.