Remote Incident Response Manager – Cybersecurity

NTT DATA, Inc.; Monterrey; Remote; MXN 900,000 - 1,200,000; Full time

Job summary

NTT DATA is seeking an Information Security Incident Response Manager to join our team in Remote, México. You will lead incident response efforts, manage security breaches, and coordinate with a global team of cybersecurity professionals.

Responsibilities include 2nd level triage, access management, incident reporting, and developing procedures to strengthen defenses while aligning with business goals. This role requires advanced knowledge of SIEM/EDR and security best practices.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science or related field (preferred).
• SANS GIAC Security Essentials (GSEC) or equivalents preferred.
• SANS GIAC Certified Intrusion Analyst (GCIA) or equivalents preferred.
• SANS GIAC Certified Incident Handler (GCIH) or equivalents preferred.

Responsibilities

• Manages the prevention and resolution of security breaches and ensure incident and problem management processes are initiated.
• Performs access management activities according to the policy.
• Implements and discusses security service audit schedules, review access authorization and perform the required access controls and testing to identify security weaknesses.
• Interacts with a global team of Cyber Security Analysts and specialists.
• Manages 2nd level triaging of security alerts, events, and notifications.
• Manages notifications of internal and/or external teams according to agreed alert priority levels, and escalation trees.
• Communicates status of response, resolution and final root cause analysis to the appropriate stakeholders.
• Follows and updates established and/or ad-hoc processes and work instructions and create procedures where deficiencies are identified.
• Logs, manages and coordinates service requests through to resolution including the identification, isolation, resolution and escalation of IT infrastructure faults.
• Maintains an understanding of current and emerging threats, vulnerabilities, and trends.

Skills

Incident response leadership

Threat analysis

Communication with stakeholders

Critical thinking

Policy compliance

Education

Bachelor’s degree in IT/CS

Tools

SIEM

IPS

Wireshark

tcpdump

EDR software

Job description

NTT DATA is seeking an Information Security Incident Response Manager to join our team in Remote, México. You will lead incident response efforts, manage security breaches, and coordinate with a global team of cybersecurity professionals.

Responsibilities include 2nd level triage, access management, incident reporting, and developing procedures to strengthen defenses while aligning with business goals. This role requires advanced knowledge of SIEM/EDR and security best practices.