Remote Healthcare CX Lead - Customer Support

Resolv Global; Cancún; Híbrido; MXN 167.000 - 257.000; Jornada completa

Descripción de la vacante

Resolv Global is seeking a Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, delivering timely and empathetic assistance across digital channels.

This role focuses on ensuring customer satisfaction and loyalty through accurate responses, proactive problem solving, and a friendly, professional service that reflects our global standards.

Responsabilidades

• Provide exceptional assistance and resolve inquiries through various digital channels.
• Be the primary point of contact for customers and ensure timely, accurate, and empathetic support.
• Contribute to customer satisfaction and loyalty by delivering high-quality service.

Descripción del empleo

Resolv Global is seeking a Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. You will be the primary point of contact for customers, delivering timely and empathetic assistance across digital channels.

This role focuses on ensuring customer satisfaction and loyalty through accurate responses, proactive problem solving, and a friendly, professional service that reflects our global standards.