Remote Healthcare Accounts Manager – Provider Growth & Success

Placidway-1; Ciudad de México; Remote; MXN 480.000 - 720.000; Vollzeit

Zusammenfassung

PlacidWay is actively seeking an Account Manager to nurture relationships with healthcare providers and partners, support their day-to-day activity on the platform, and drive growth by improving conversions and revenue. The role emphasizes relationship management, customer success, and proactive problem solving in a remote, global context.

Ideal candidates have 2–4+ years of related experience, strong English skills, and a proven ability to manage multiple accounts using CRM tools.

Qualifikationen

• 2–4+ years of experience in Account Management, Customer Success, or similar roles.
• Strong customer-facing and relationship-management skills.
• Excellent written and verbal English communication.
• Experience working with a CRM system and managing multiple accounts.

Aufgaben

• Manage a portfolio of healthcare providers, clinics, hospitals, and professionals.
• Build and maintain strong provider relationships and understand their services and objectives.
• Monitor patient leads and provider responses, ensuring timely follow-ups.
• Identify delays or inactive cases and coordinate with internal teams for resolution.
• Improve provider engagement, response rates, and conversion across accounts.
• Support account growth and revenue through proactive outreach and opportunities.

Kenntnisse

Relationship Management

Customer Success

Account Management

Provider Management

Lead Management

Patient Case Coordination

CRM

Follow-Up

Conversion Optimization

Sales

Business Development

Negotiation

Problem Solving

Communication

Account Growth

Tools

CRM system

Jobbeschreibung

PlacidWay is actively seeking an Account Manager to nurture relationships with healthcare providers and partners, support their day-to-day activity on the platform, and drive growth by improving conversions and revenue. The role emphasizes relationship management, customer success, and proactive problem solving in a remote, global context.

Ideal candidates have 2–4+ years of related experience, strong English skills, and a proven ability to manage multiple accounts using CRM tools.