Remote Freight Ops & Sales Pro: Build Lanes & Backhauls

Formulated Automation; Santo Domingo; Hybrid; MXN 831,000 - 1,455,000; Full time

Benefits offered by this job

Remote engagement

EST overlap hours

Job summary

Formulated Automation is seeking a Freight Operations & Sales Specialist for a hybrid role serving U.S. clients from Latin America. You will coordinate shipments, develop new freight lanes, and drive outbound sales to build a steady, profitable flow of business.

You will report to the Operations Lead and work with a growing U.S. logistics team. Core duties include order coordination, rate confirmations, and CRM/TMS management, with a strong emphasis on backhaul utilization and carrier

Qualifications

• 2+ years in U.S. freight brokerage, 3PL, or trucking operations.
• Proven outbound sales and cold-calling experience to build new freight lanes.
• Hands-on in coordinating box truck/truckload shipments and resolving daily ops.
• Advanced English for direct U.S. client interaction.
• Track record of achieving backhaul/utilization targets and volume goals.
• Ability to work independently and report to leadership.

Responsibilities

• Sales & Lane Development: outbound prospecting to build shipper relationships and lanes.
• Inbound & Client Engagement: respond to inquiries and manage ongoing account communications.
• Volume & Capacity Growth: drive carrier growth to meet weekly volume targets.
• Backhaul Optimization: sell and secure return loads to maintain high backhaul utilization.
• Operations & Execution: coordinate daily freight progress with drivers and U.S. clients.
• Documentation & Systems: prepare rate confirmations, BOLs, PODs, and CRM/TMS records.

Skills

Freight brokerage

Outbound sales

Cold calling

Customer engagement

Operations coordination

English proficiency

Tools

CRM software

TMS software

GoHighLevel

LoadStop

Macropoint

Trucker Tools

Job description

Formulated Automation is seeking a Freight Operations & Sales Specialist for a hybrid role serving U.S. clients from Latin America. You will coordinate shipments, develop new freight lanes, and drive outbound sales to build a steady, profitable flow of business.

You will report to the Operations Lead and work with a growing U.S. logistics team. Core duties include order coordination, rate confirmations, and CRM/TMS management, with a strong emphasis on backhaul utilization and carrier