Remote Freight Operations & Growth Specialist

Formulated Automation; Monterrey; Remote; MXN 727,000 - 1,455,000; Full time

Job summary

Formulated Automation seeks a Freight Operations & Sales Specialist to join a dedicated hybrid engagement focused on U.S. freight brokerage.

The role combines daily shipment coordination with aggressive commercial outreach to build and maintain shipper relationships, develop new freight lanes, and optimize backhaul utilization. The ideal candidate will have hands-on experience in coordinating truck shipments, strong English communication, and a proven track record of meeting weekly volume goals.

Qualifications

• 2+ years of experience in U.S. freight brokerage, 3PL, or trucking operations.
• Proven experience in proactive cold calling, outbound sales, and building new freight lanes from scratch.
• Hands-on experience coordinating box truck or truckload shipments and handling daily operational issues.
• Advanced English proficiency with strong verbal communication skills for direct U.S. client interaction.

Responsibilities

• Sales & Lane Development: Execute proactive outbound cold calling and lead generation to build new shipper relationships and establish consistent freight lanes.
• Inbound & Client Engagement: Follow up on inbound inquiries, respond to customer quotes, and manage ongoing account communications.
• Volume & Capacity Growth: Drive carrier growth to target a minimum weekly volume of $5,000 across multiple carriers.
• Backhaul Optimization: Focus on selling and securing return loads to ensure a backhaul fill rate exceeding 90%.
• Operations & Execution: Coordinate daily freight progress, communicate with drivers and U.S. clients, and resolve operational issues promptly.
• Documentation & Systems: Prepare rate confirmations, Bills of Lading (BOLs), Proofs of Delivery (PODs), and maintain accurate CRM and TMS records.

Skills

Cold calling

Outbound sales

Freight lane development

Account communication

Independent work

Tools

CRM

TMS

GoHighLevel

LoadStop

Macropoint

Trucker Tools

Job description

Formulated Automation seeks a Freight Operations & Sales Specialist to join a dedicated hybrid engagement focused on U.S. freight brokerage.

The role combines daily shipment coordination with aggressive commercial outreach to build and maintain shipper relationships, develop new freight lanes, and optimize backhaul utilization. The ideal candidate will have hands-on experience in coordinating truck shipments, strong English communication, and a proven track record of meeting weekly volume goals.