Remote Executive Assistant: Client Calls & Scheduling

My Hero VA; Ensenada; Remote; MXN 362,000 - 417,000; Full time

Job summary

My Hero VA seeks an Executive Assistant to support the business owner with phone-based communication and daily operations. The role is remote, with focus on client interactions, scheduling, and organization.

Ideal candidates are articulate, proactive, and capable of juggling multiple priorities in a fast-paced environment, with clear English communication and professional phone demeanor.

Qualifications

• C1/C2 level spoken and written English required.
• Past experience making inbound and outbound calls.
• Highly organized and proactive with time management.

Responsibilities

• Answer inbound calls from clients and leads professionally and promptly.
• Make outbound calls for scheduling, follow-ups, and client communication.
• Coordinate appointments, reminders, and calendar management.
• Assist with basic administrative and organizational support tasks.
• Make calls to negotiate with outside vendors as needed.
• Provide daily updates and maintain consistent communication with the business owner.
• Handle light client onboarding or follow-up tasks as assigned.

Skills

English Proficiency

Call Handling

Organization

Tools

Google Workspace

Calendar Management

Job description

My Hero VA seeks an Executive Assistant to support the business owner with phone-based communication and daily operations. The role is remote, with focus on client interactions, scheduling, and organization.

Ideal candidates are articulate, proactive, and capable of juggling multiple priorities in a fast-paced environment, with clear English communication and professional phone demeanor.