Remote Email Campaign Manager — SFMC & Loyalty Programs

Agileengine; Xico; Hybrid; MXN 826,000 - 1,376,000; Full time

Benefits offered by this job

Professional growth

Competitive compensation

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Campaign Manager to own end-to-end delivery of email marketing campaigns for enterprise loyalty clients. This role requires delivering on campaigns with strong client-facing communication and coordination with internal teams.

Ideal candidates will have a bachelor’s degree, 2+ years in a campaign/PM role, and fluency in English. Salesforce Marketing Cloud experience is required, and familiarity with EMS tools like Jira/Workfront is a plus.

Qualifications

• Bachelor’s degree required.
• 2+ years in campaign management, account management, or project management.
• Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud (formerly ExactTarget).
• Experience with a new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
• Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.
• Upper-intermediate English level.

Responsibilities

• Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.
• Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements are fully defined before work is handed to Development.
• Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed-upon outputs and action items.
• Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.
• Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
• Responsible for day-to-day operational processes including campaign set-up, trafficking, troubleshooting, QA coordination, and campaign optimization.
• Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.
• Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.
• Identify process inefficiencies and ways to improve operational workflow.
• Develop robust campaign and process documentation, including client-specific work instructions.
• Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.
• At the end of the first year, success means: campaigns execute accurately and on schedule, the marketing calendar is maintained without prompting, and client communication is proactive and reliable.

Skills

Campaign management

Client-facing

Email marketing

Salesforce Marketing Cloud

Project management

Communication

MS Office

Attention to detail

Agency experience

Education

Bachelor’s degree

Tools

Jira

Workfront

SQL basics

Job description

AgileEngine is seeking a Campaign Manager to own end-to-end delivery of email marketing campaigns for enterprise loyalty clients. This role requires delivering on campaigns with strong client-facing communication and coordination with internal teams.

Ideal candidates will have a bachelor’s degree, 2+ years in a campaign/PM role, and fluency in English. Salesforce Marketing Cloud experience is required, and familiarity with EMS tools like Jira/Workfront is a plus.