Email Campaign Lead - Enterprise Loyalty (Remote)

AgileEngine, LLC.; México; Hybrid; MXN 1,086,000 - 1,629,000; Full time

Benefits offered by this job

Professional growth

Competitive USD-based pay

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Campaign Manager to own end-to-end delivery of email campaigns for enterprise loyalty clients. You will gather requirements, validate briefs, and lead kickoff meetings with internal teams and partners to ensure clear outputs.

Responsibilities include managing the marketing calendar, serving as the primary client contact, and overseeing campaign setup, trafficking, QA, and optimization. Remote-friendly with flex options.

Qualifications

• 2+ years in campaign management, account management, or project management.
• Experience with Salesforce Marketing Cloud (ExactTarget).
• Experience with a new client implementation.
• Strong knowledge of Microsoft Office.
• Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
• Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
• Ability to work directly in a client-facing role.
• Agency experience or corporate in-house agency experience.

Responsibilities

• Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.
• Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements are fully defined before work is handed to Development.
• Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed‑upon outputs and action items.
• Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.
• Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
• Responsible for day‑to‑day operational processes including campaign set‑up, trafficking, troubleshooting, QA coordination, and campaign optimization.
• Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.
• Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.
• Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.
• Identify process inefficiencies and ways to improve operational workflow.
• Develop robust campaign and process documentation, including client‑specific work instructions.
• Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.
• At the end of the first year, success means: campaigns execute accurately and on schedule, the marketing calendar is maintained without prompting, and client communication is proactive and reliable.

Skills

Campaign management

Account management

Project management

Email marketing

Salesforce Marketing Cloud

Client-facing

Detail-oriented

Communication

Agency experience

Microsoft Office

Tools

Workfront

Jira

SendGrid

Mailchimp

Alterian

Braze

Iterable

SQL basics

Job description

AgileEngine is seeking a Campaign Manager to own end-to-end delivery of email campaigns for enterprise loyalty clients. You will gather requirements, validate briefs, and lead kickoff meetings with internal teams and partners to ensure clear outputs.

Responsibilities include managing the marketing calendar, serving as the primary client contact, and overseeing campaign setup, trafficking, QA, and optimization. Remote-friendly with flex options.