Remote Clinician Onboarding Lead — Live Sessions

Hire Overseas; Monterrey; A distancia; MXN 1.304.000 - 1.676.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% remote

Full-time

US Pacific Time alignment

Paid time off

Holiday observance

Descripción de la vacante

Hire Overseas is seeking a Clinician Onboarding Specialist to own the onboarding experience for new clinicians joining our remote platform. You will lead three-hour live onboarding sessions, walk through the EHR and payroll workflows via screen share, and prepare materials ahead of each session for large cohorts.

In this LATAM-friendly, fully remote role, you will engage clinicians on live calls, respond to post-session questions, and collaborate to improve onboarding materials and scripts.

Formación

• Healthcare onboarding or clinical support experience.
• Experience leading live onboarding calls with clinicians.
• Familiarity with payroll systems like Rippling or Gusto.

Responsabilidades

• Lead three-hour live onboarding calls with newly hired clinicians via video conference.
• Walk clinicians through the EHR platform via screen share and cover workflows.
• Guide clinicians through payroll setup in Rippling or comparable systems.
• Answer questions live and handle technical inquiries with composure.
• Prepare materials and coordinate invites, lists, and pre-call communication.
• Follow up on questions, ensuring timely, complete responses.
• Escalate complex questions to internal teams and improve materials over time.
• Identify recurring onboarding friction points and help refine scripts and workflows.

Conocimientos

English communication

Healthcare onboarding

EHR platforms

Live onboarding calls

Public speaking

Payroll systems

Google Workspace

Notion

Airtable

Herramientas

Rippling payroll

Gusto payroll

Tebra EHR

Descripción del empleo

Hire Overseas is seeking a Clinician Onboarding Specialist to own the onboarding experience for new clinicians joining our remote platform. You will lead three-hour live onboarding sessions, walk through the EHR and payroll workflows via screen share, and prepare materials ahead of each session for large cohorts.

In this LATAM-friendly, fully remote role, you will engage clinicians on live calls, respond to post-session questions, and collaborate to improve onboarding materials and scripts.