Remote Business Analyst - Delivery Platform & Operations

Plata Card; Irapuato; Híbrido; MXN 360.000 - 540.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation support

Flexible work options

Healthcare coverage

Education budget

Wellness budget

Vacation days

Descripción de la vacante

Plata Card is seeking a Business Analyst to join our Delivery Platform, focusing on postal deliveries of Plata cards and banking products to customers. You will partner with product, analytics, and engineering to design scalable processes and improve delivery efficiency.

In this role you will own the business backlog, write clear requirements for development, and measure impact with key metrics. Strong communication with partners and stakeholders is essential.

Formación

• Hands-on experience in operational environments
• Ability to work with business metrics and KPIs
• Experience translating insights into actionable changes
• Excellent communication with large teams and senior stakeholders
• Strong critical thinking to question inputs and identify real problems
• Structured, organized, able to manage complex processes and multiple streams
• Experience in requirements writing for development teams
• Strong stakeholder management and expectation-setting
• English level B2 or higher

Responsabilidades

• Develop business and operational processes for the Postal direction.
• Define tasks, track progress, and control delivery timelines.
• Write clear, structured requirements for development teams.
• Collaborate with Product, Analytics, and Engineering to optimize delivery.
• Monitor core metrics related to delivery efficiency, productivity, and quality.

Descripción del empleo

Plata Card is seeking a Business Analyst to join our Delivery Platform, focusing on postal deliveries of Plata cards and banking products to customers. You will partner with product, analytics, and engineering to design scalable processes and improve delivery efficiency.

In this role you will own the business backlog, write clear requirements for development, and measure impact with key metrics. Strong communication with partners and stakeholders is essential.