Remote ADA Leave & HR Compliance Lead

TP; Ciudad de México; Remoto; MXN 1.108.000 - 1.477.000; Tempo pieno

Vantaggi offerti da questo lavoro

Home office in Mexico

US holidays observed

Competitive base salary with local &福利

Descrizione del lavoro

Teleperformance USA is seeking an ADA Leave Administrator / HR Compliance Lead to own the LOA, ADA, and religious accommodation programs for US regulations from a remote location in Mexico. You will guide employees and managers through the interactive process, making approvals or denials with minimal external involvement.

In this role, you will coordinate with HR and payroll, participate in audits, and ensure policies are up-to-date across federal and state requirements.

Competenze

• 3+ years of hands-on US leave of absence and compliance experience (ADA, FMLA, PWFA).
• Advanced English (C1/C2) written and verbal.
• High School Diploma or equivalent; US compliance knowledge prioritized over degrees.
• Experience with HRIS / case management tools (Workday or similar).

Mansioni

• Serve as SME for LOA, ADA, and religious accommodation policies.
• Manage end-to-end interactive process for ADA and LOA requests.
• Make determinations on approvals/denials without third-party vendors.
• Log, track, and manage case documentation in Workday; monitor end dates and SLA timelines.
• Assist with payroll inquiries related to PTO and HR tickets.
• Support annual compliance audits and update PTO/leave rules.

Conoscenze

HRIS

Case management tools

Workday

Formazione

High School Diploma

Strumenti

Workday

Descrizione del lavoro

Teleperformance USA is seeking an ADA Leave Administrator / HR Compliance Lead to own the LOA, ADA, and religious accommodation programs for US regulations from a remote location in Mexico. You will guide employees and managers through the interactive process, making approvals or denials with minimal external involvement.

In this role, you will coordinate with HR and payroll, participate in audits, and ensure policies are up-to-date across federal and state requirements.