Remote 1040 Tax Expert & Support Specialist

Programming.com; San Luis Potosí; Remote; MXN 384,000 - 896,000; Full time

Job summary

Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of hands-on Form 1040 experience, and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.

EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.

Qualifications

• Minimum 2 years of Form 1040 experience.
• Strong knowledge of U.S. taxation.
• Conversational English and customer-facing skills required.

Responsibilities

• Prepare and review U.S. individual income tax returns.
• Deliver high-quality customer service via video, phone and chat.
• Maintain accurate records of customer interactions and resolutions.

Skills

Form 1040 experience

Conversational English

Customer-facing skills

Tools

Tax software

Job description

Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of hands-on Form 1040 experience, and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.

EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.