Remote 1040 Tax Expert & Client Support Specialist

Programming.com; Santiago Mexquititlán Barrio 1ro.; Remote; MXN 250,000 - 420,000; Full time

Job summary

Programming.com in Mexico seeks a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of Form 1040 experience and strong knowledge of U.S. taxation.

You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions. EA/CPA certification is NOT required.

Qualifications

• At least 2 years hands-on Form 1040 experience.
• Strong knowledge of U.S. taxation.
• Conversational English and customer-facing skills.

Responsibilities

• Prepare U.S. individual income tax returns.
• Interact with clients via video, phone and chat.
• Maintain accurate records of customer interactions and resolutions.

Skills

Form 1040 experience

US tax knowledge

Conversational English

Customer-facing skills

Tax software

Tools

Tax software

Job description

Programming.com in Mexico seeks a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of Form 1040 experience and strong knowledge of U.S. taxation.

You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions. EA/CPA certification is NOT required.