Remote 1040 Tax Expert & Client Support

Programming.com; Texcoco de Mora; Remote; MXN 929,000 - 1,393,000; Full time

Job summary

Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of Form 1040 experience and strong knowledge of U.S. taxation. Candidate should have conversational English and customer-facing skills.

You will work with tax software, deliver high-quality service via video, phone, and chat, and maintain accurate records of customer interactions and resolutions.

Qualifications

• At least 2 years of hands-on Form 1040 experience.
• Strong knowledge of U.S. taxation.
• Remote U.S. individual tax preparation experience is required.

Responsibilities

• Prepare and review U.S. individual income tax returns (Form 1040).
• Deliver high-quality customer service via video, phone, and chat.
• Maintain accurate records of customer interactions and resolutions.

Skills

Conversational English

Customer-facing

Tools

Tax software

Job description

Programming.com in Mexico is seeking a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of Form 1040 experience and strong knowledge of U.S. taxation. Candidate should have conversational English and customer-facing skills.

You will work with tax software, deliver high-quality service via video, phone, and chat, and maintain accurate records of customer interactions and resolutions.