Remote 1040 Tax Specialist — US Individual Returns Expert

Programming.com; San Pedro Garza García; Remote; MXN 836,000 - 1,207,000; Full time

Job summary

Programming.com in Mexico seeks a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of Form 1040 experience and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.

EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.

Qualifications

• At least 2 years of hands-on Form 1040 experience.
• Strong knowledge of U.S. taxation.
• Remote work with video/phone/chat support.
• Conversational English and customer-facing skills.

Responsibilities

• Support U.S. individual income tax preparation remotely.
• Deliver high-quality customer service via video, phone, and chat.
• Maintain accurate records of customer interactions and resolutions.

Skills

Conversational English

Customer-facing skills

U.S. taxation

Tools

Tax software

Job description

Programming.com in Mexico seeks a Tax Expert to support U.S. individual income tax preparation remotely. The role requires at least 2 years of Form 1040 experience and strong knowledge of U.S. taxation, with conversational English and customer-facing skills.

EA/CPA certification is NOT required. You will work with tax software and deliver high-quality customer service via video, phone, and chat, while maintaining accurate records of customer interactions and resolutions.