Regional Restaurant Growth Manager

OpenTable; Región Centro; Presencial; MXN 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Work from almost anywhere (20 days/yr)

Company-paid therapy sessions

Headspace subscription

Paid parental leave

Generous vacation & birthday time off

Volunteer time

Development Dollars

Leadership development

On-demand e-learnings

Travel discounts

Private health, dental, life insurance

Monthly social events

Descripción de la vacante

OpenTable is seeking an Account Manager to serve restaurant partners in Guadalajara and surrounding regions. You will optimize reservation flow, build strategic relationships, and deliver insights to drive growth. Travel within the region and periodic trips to the U.S. may be required.

Qualifications include 3+ years in account management or related field, English fluency, and a valid driver’s license. A U.S. visa for occasional travel is preferred.

Formación

• 3+ years of account management, customer success, or operational leadership in restaurant or hospitality.
• Fluent in English with strong communication skills.
• Valid driver’s license and transportation for travel within Guadalajara, Puerto Vallarta, and surrounding areas; U.S. visa for periodic travel.

Responsabilidades

• Cultivate and maintain strategic relationships with restaurant partners to optimize reservation flow and operations.
• Identify partner needs and present consultative sales opportunities to drive participation in marketing programs and revenue growth.
• Collaborate with Marketing, Product, and Technical Support to resolve issues and convey feature requests.
• Manage partner retention, lead contract re-signings, and maintain high customer satisfaction.
• Configure reservation links on client websites and complete technical installation documentation.
• Deliver industry insights and conduct regular business reviews with key restaurant stakeholders.

Conocimientos

Account management

Customer success

Operational leadership

Educación

Bachelor's degree

Herramientas

Salesforce

Google Workspace

HTML basics

Descripción del empleo

OpenTable is seeking an Account Manager to serve restaurant partners in Guadalajara and surrounding regions. You will optimize reservation flow, build strategic relationships, and deliver insights to drive growth. Travel within the region and periodic trips to the U.S. may be required.

Qualifications include 3+ years in account management or related field, English fluency, and a valid driver’s license. A U.S. visa for occasional travel is preferred.