Regional Accounts Mgr - Los Cabos

Encore Global; México; On-site; MXN 420,000 - 600,000; Full time

Job summary

Encore Global in Mexico is seeking a Regional sales professional to drive revenue growth by expanding existing relationships and securing new alliances. You will convert off-site leads into opportunities and nurture a regional pipeline.

The role emphasizes coordination with the Regional Sales Director, reporting discipline, and a consistent customer experience across events, hospitality, and audiovisual projects.

Qualifications

• Bachelor's degree in administration, Tourism, Marketing, Communication, Business or similar.
• 3 to 5 years in commercial roles within hospitality, events, audiovisual, or strategic B2B relationships.
• Experience managing key accounts.
• MICE industry and business processes within hotels.
• Audiovisual solutions and production (desirable).
• Basic financial analysis and sales projections.

Responsibilities

• Convert leads into off-site opportunities to grow regional revenue.
• Expand existing relationships and pursue new alliances for growth.
• Develop and execute account development and lead generation.
• Prospecting, networking, and building preferred alliances and accounts.
• Maintain pipeline and activities in CRM systems; monthly reporting.

Skills

Account management

Lead generation

Networking

Sales strategy

Forecasting

Relationship building

Education

Bachelor's degree in administration, Tourism, Marketing, Communication, Business or similar

Tools

Compass

Navigator

Job description

Position Overview

Responsible for driving regional revenue growth through the organic expansion of existing relationships (conversion of off-site leads to opportunities) and inorganic expansion through prospecting for new alliances, preferred deals and recovery of lost business.

Its approach seeks consistency in the customer experience and acceleration of regional performance that helps to reach the budget of the Branch Offices.

This position reports to the Regional Sales Director (RSD) local.

Key Job Responsibilities

Regional Account Management and Revenue Growth

• Convert leads into off-site opportunities (strategic revenue).
• Focus efforts on organic growth (expanding existing relationships) and inorganic growth (new alliances, preferred deals and recovering lost business).
• Execute account development and lead generation activities, following the customer journey.

Prospecting, networking, building preferred alliances and account management

• Conduct Research / Prospecting / Networking to open opportunities and generate a regional pipeline.
• Develop, maintain and follow up on new accounts, strategic alliances, agency contracts and local meeting/wedding planners (DMCs, etc.).
• Recover lost business as a recurring initiative.

Operational discipline, systems and reporting

• Dedicate 4 hours per week to reporting/administration.
• Record and trace activities and pipeline (Compass, emails, calls, meetings, inspection visits).
• Maintain hygiene and monitoring in systems (compass, navigator, etc.).
• Meet a monthly reporting cadence with RSD.

Job Qualifications

• Bachelor's degree in administration, Tourism, Marketing, Communication, Business or similar.
• 3 to 5 years in commercial roles within hospitality, events, audiovisual, or strategic B2B relationships.
• Experience managing key accounts.
• MICE industry and business processes within hotels.
• Audiovisual solutions and production (desirable).
• Basic financial analysis and sales projections.