Recruiting Ops Specialist: Candidate Experience & Processes

Trane Technologies; Naucalpan de Juárez; On-site; MXN 279,000 - 424,000; Full time

Job summary

Trane Technologies in Naucalpan, Estado de Mexico, is seeking an entry-level Recruiting Operations Specialist to deliver a world-class candidate experience. You will partner with Talent Acquisition, Hiring Managers, HR Partners and vendors to ensure smooth scheduling, travel coordination, and guidance for candidates.

The role focuses on administering Workday processes, improving interview logistics, and supporting a proactive, inclusive approach to hiring.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Minimum 2 years of experience in talent acquisition, recruitment coordination, or a similar role that emphasizes partnership and agility.
• Attention to details, a passion for data accuracy/integrity, and proactive problem solving is required.
• Proficiency in utilizing HR systems and tools, with previous experience in Workday.
• Demonstrated agility and flexibility in adapting to changing priorities and demands, with a strong desire for continuous improvement.
• Excellent verbal and written communication skills, with the ability to engage and build relationships with stakeholders at all organizational levels.
• Superior customer service orientation, time management, and organizational skills to efficiently manage a high volume of candidate interactions.
• Embraces a partnership mindset, collaborating effectively within cross-functional teams and demonstrating a proactive approach to problem-solving.
• Fluent in English, Portuguese and Spanish

Responsibilities

• Partner with key stakeholders to schedule interviews for candidates by providing comprehensive support throughout the process, including interview scheduling and logistics, travel and expense coordination, and overall guidance for candidates.
• Cultivate a partnership-centric approach to the candidate experience, fostering strong relationships with Talent Acquisition Partners, Hiring Managers, HR Business Partners and other key stakeholders to ensure a seamless and positive candidate journey.
• Collaborate with Hiring Managers and interview teams to equip them with the necessary tools and resources to accurately evaluate candidates and make informed hiring decisions.
• Proactively coach and guide stakeholders in complying with standard work processes, promoting inclusion, and continuously improving the experience.
• Streamline the talent acquisition lifecycle by administering Americas requisition assignments and executing global employee referral tasks
• Optimize employee support by managing incoming cases in ServiceNow, ensuring rapid resolution and high system data integrity
• Play a key role in execution of organizational hiring initiatives / projects and HR Solutions and Talent Acquisition strategy.
• Drive innovation and improvement by identifying opportunities to enhance processes and implement new practices that align with partnership, agility, and exceptional candidate service.
• Troubleshoot and resolve issues, ranging from general inquiries to complex challenges, by leveraging a thorough understanding of the organization's structure, HR internal processes, and relationships with vendors, managers, and HR teams.

Skills

Attention to details

Communication skills

Customer service orientation

Time management

Organizational skills

Proactive problem solving

Education

Bachelor's degree preferred, or equivalent experience

Tools

Workday

Job description

Trane Technologies in Naucalpan, Estado de Mexico, is seeking an entry-level Recruiting Operations Specialist to deliver a world-class candidate experience. You will partner with Talent Acquisition, Hiring Managers, HR Partners and vendors to ensure smooth scheduling, travel coordination, and guidance for candidates.

The role focuses on administering Workday processes, improving interview logistics, and supporting a proactive, inclusive approach to hiring.