Recepcionista Profesional – Atención al Cliente

mymvw; Baja California Sur; On-site; MXN 180,000 - 240,000; Full time

Job summary

Marriott Vacations Worldwide is seeking a guest-focused team member in Baja California Sur to join our hospitality operations. You will greet guests, answer phones, and support colleagues to deliver smooth service across shifts.

This role requires standing for long periods, flexibility to work evenings, weekends, and holidays, and a commitment to professional appearance and confidentiality.

Responsibilities

• Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak using clear and professional language; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
• Comply with quality assurance standards.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

Job description

Marriott Vacations Worldwide is seeking a guest-focused team member in Baja California Sur to join our hospitality operations. You will greet guests, answer phones, and support colleagues to deliver smooth service across shifts.

This role requires standing for long periods, flexibility to work evenings, weekends, and holidays, and a commitment to professional appearance and confidentiality.