Quote-to-Cash Operations Specialist

Epicor Software Corporation; Monterrey; Presencial; MXN 250.000 - 420.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellness benefits

Education support

Internal mobility & mentoring

Descripción de la vacante

Epicor Software Corporation is seeking a Quote to Cash Coordinator to support the entire quote-to-cash workflow, including CRM, CPQ, contract administration, order management, licensing, and entitlement processes. You will perform data entry, process requests, and help resolve issues through service management systems while following company policies.

Responsibilities include entering data across multiple systems, managing requests, processing license orders, and ensuring documentation is

Formación

• 1+ years of relevant experience in quote-to-cash operations, order management, licensing, or related function.
• High school diploma preferred; additional education in Business, Finance, Operations, or related field is a plus.

Responsabilidades

• Provide operational support across quoting, order processing, licensing, entitlement, and related quote-to-cash activities.
• Enter and maintain accurate data across CRM, CPQ, ERP, licensing, and other business systems.
• Manage incoming requests from internal stakeholders and customers related to quoting, order management, licensing, and fulfillment activities.
• Process license orders and entitlements by following established procedures and utilizing applicable licensing tools.
• Manage assigned quoting, order management, licensing, and contract-related cases through the designated service management system.
• Review signed customer agreements, coordinate countersignatures, and maintain supporting documentation using DocuSign or similar tools.

Conocimientos

MS Office

Attention to detail

Multitasking

Communication skills

Customer service

Educación

High school diploma

Business/Finance/Operations education a plus

Herramientas

CRM

CPQ

ERP

licensing tools

DocuSign

Descripción del empleo

Epicor Software Corporation is seeking a Quote to Cash Coordinator to support the entire quote-to-cash workflow, including CRM, CPQ, contract administration, order management, licensing, and entitlement processes. You will perform data entry, process requests, and help resolve issues through service management systems while following company policies.

Responsibilities include entering data across multiple systems, managing requests, processing license orders, and ensuring documentation is