Quality Assurance Engineer

Tetra Pak; Cuautitlán; Presencial; MXN 300.000 - 520.000; Jornada completa

Descripción de la vacante

Tetra Pak in Cuautitlán Izcalli, Mexico is seeking a Quality Assurance Engineer to lead quality, compliance, audits, and continuous improvement across manufacturing operations. You will drive compliance with international quality standards, manage supplier quality performance, and implement robust quality management processes.

You will work cross-functionally with production, engineering, and supply management to strengthen regulatory compliance and customer satisfaction, develop CTQ parameters,

Formación

• Degree in Industrial, Chemical Engineering or related discipline.
• Experience in Quality Management within a manufacturing/industrial environment.
• Auditor qualification and knowledge of ISO-based management systems and certification processes.
• Experience leading audits, compliance activities, risk assessments, and continuous improvement initiatives.
• Strong knowledge of quality tools, root cause analysis, process control, and problem-solving methodologies.
• Experience managing customer complaints, nonconformities, and supplier quality performance.
• Familiarity with regulatory requirements and industry quality standards.
• SAP QM knowledge, including quality processes and inspection planning.
• Strong analytical, communication, and cross-functional collaboration skills.

Responsabilidades

• Lead internal and external audits, certification activities, and SEDEX (Supplier Ethical Data Exchange) compliance assessments.
• Drive quality management system compliance, ensuring adherence to customer, regulatory, and statutory requirements.
• Lead risk assessments, continuous improvement initiatives, and corrective actions to improve quality performance and reduce operational losses.
• Develop and monitor Critical-to-Quality (CTQ) parameters, quality indicators, and process performance metrics.
• Drive resolution of internal nonconformities and customer complaints through root cause analysis, corrective actions, and process standardization.
• Collaborate with Production, Engineering, Industrial Engineering, Supply Management, and Supplier Quality teams to improve customer and supplier quality performance.
• Perform Hygienic Risk Assessments (HRA) and ensure compliance with applicable regulations and directives.
• Act as the key user and business expert for SAP QM (Quality Management), including inspection planning, Dynamic Modification Rules (DMR), and quality workflows.
• Support quality awareness, training programs, and a culture of continuous improvement across the organization.

Conocimientos

Analytical thinking

Communication

Cross-functional collaboration

Quality mindset

Root cause analysis

Educación

Industrial Engineering

Chemical Engineering

Auditor qualification

Herramientas

SAP QM

Descripción del empleo

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

We are looking for a Quality Assurance Engineer who will lead quality assurance, compliance, audit, and continuous improvement activities across manufacturing operations. The role is responsible for driving compliance with international quality standards, managing customer and supplier quality performance, leading risk assessment and mitigation initiatives, and ensuring effective implementation of quality management processes and systems.

In this role, you will be an individual contributor with significant cross-functional influence, partnering with production, engineering, supply management, and quality teams to strengthen operational excellence, regulatory compliance, and customer satisfaction. You will play a key role in developing robust quality systems, driving permanent resolution of nonconformities, and ensuring adherence to customer, statutory, and certification requirements.

The position is based in Cuautitlan Izcalli, Mexico.

Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do

As a Quality Assurance Engineer, you will:

• Lead internal and external audits, certification activities, and SEDEX (Supplier Ethical Data Exchange) compliance assessments.
• Drive quality management system compliance, ensuring adherence to customer, regulatory, and statutory requirements.
• Lead risk assessments, continuous improvement initiatives, and corrective actions to improve quality performance and reduce operational losses.
• Develop and monitor Critical-to-Quality (CTQ) parameters, quality indicators, and process performance metrics.
• Drive resolution of internal nonconformities and customer complaints through root cause analysis, corrective actions, and process standardization.
• Collaborate with Production, Engineering, Industrial Engineering, Supply Management, and Supplier Quality teams to improve customer and supplier quality performance.
• Perform Hygienic Risk Assessments (HRA) and ensure compliance with applicable regulations and directives.
• Act as the key user and business expert for SAP QM (Quality Management), including inspection planning, Dynamic Modification Rules (DMR), and quality workflows.
• Support quality awareness, training programs, and a culture of continuous improvement across the organization.

We believe you have

• Degree in Industrial, Chemical Engineering or a related discipline.
• Experience in Quality Management within a manufacturing or industrial environment.
• Auditor qualification and knowledge of ISO-based management systems and certification processes.
• Experience leading audits, compliance activities, risk assessments, and continuous improvement initiatives.
• Strong knowledge of quality tools, root cause analysis, process control, and problem-solving methodologies.
• Experience managing customer complaints, nonconformities, and supplier quality performance.
• Familiarity with regulatory requirements and industry quality standards.
• SAP QM (Quality Management) knowledge, including quality processes and inspection planning.
• Strong analytical, communication, and cross-functional collaboration skills.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

This job posting expires on October 2, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.