Quality Assurance Analyst: Ticket-Driven QA & Release

Central Transport; San Pedro Garza García; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

Central Transport seeks a Quality Assurance Analyst to support planning, documentation, validation, and delivery of our .NET and Angular applications in the Monterrey area. You will work closely with business users, developers, and QA team members to translate requirements into clear tickets, test scenarios, and acceptance criteria.

The role emphasizes organized, detailed testing, ticket coordination, and creating reusable test cases.

Formación

• 1+ years of experience in QA testing, QA analysis, business analysis, or software validation.
• Experience writing clear test cases, acceptance criteria, or QA documentation.
• Understanding of SDLC and ticket flow from requirements to release.
• Experience with Jira or Azure DevOps.
• Ability to communicate with business and technical teams.
• Strong organization and time management skills.
• Ability to manage multiple tickets and testing efforts simultaneously.
• Experience validating application behavior against business requirements.
• Basic understanding of web apps, APIs, databases.
• Valid Visa and Passport.

Responsabilidades

• Clarify requirements with business users and validate behavior against acceptance criteria.
• Review tickets to ensure clear requirements and testing expectations.
• Manage QA ticket queues across development, testing, and release.
• Identify blockers or missing information requiring clarification.
• Create and maintain ticket documentation, test notes, acceptance criteria, and QA findings.
• Develop reusable manual test cases for regression, smoke, and integration testing.
• Collaborate with developers to identify high-value test scenarios early.
• Execute test cases and document results in Jira or test management tools.
• Report defects with steps, expected vs actual results, and supporting data.
• Support test data preparation and environment setup for testing.
• Monitor automated tests and CI results, investigate failures.
• Improve QA practices with the team.
• Bridge communication between business, developers, QA, and DevOps.

Conocimientos

Test case writing

Jira / Azure DevOps

Communication

Ticket coordination

QA methodologies

Herramientas

Playwright

Cypress

Selenium

CI/CD (Jenkins, GitHub Actions)

SQL basics

Descripción del empleo

Central Transport seeks a Quality Assurance Analyst to support planning, documentation, validation, and delivery of our .NET and Angular applications in the Monterrey area. You will work closely with business users, developers, and QA team members to translate requirements into clear tickets, test scenarios, and acceptance criteria.

The role emphasizes organized, detailed testing, ticket coordination, and creating reusable test cases.