Project Manager

ProTrans; Monterrey; Presencial; MXN 700.000 - 1.000.000; Jornada completa

Descripción de la vacante

ProTrans is seeking an Enterprise Project Manager with a background in transportation logistics to lead complex cross-functional initiatives that improve service delivery, streamline operations, and boost customer satisfaction.

You will manage the full project lifecycle—from planning and stakeholder engagement to execution and post-implementation review—working across IT, operations, product management, and external partners.

Formación

• Bachelor’s degree in business, supply chain, IT, or equivalent PM experience.
• Experience managing technology implementations and enterprise process improvements.
• Proficient in Microsoft Office Suite, Smartsheet, project management platforms (JIRA, MS Project), and reporting tools (Power BI, Tableau).

Responsabilidades

• Develop detailed project plans including scope, schedule, resources, risk assessments, and communication strategies.
• Lead the execution of initiatives including system integrations, transportation optimization, new customer implementations, and business process improvements.
• Coordinate across internal departments (IT, Operations, Product Management, Commercial, Finance, QA) to drive deliverables and resolve issues.
• Act as the primary point of contact for external stakeholders including customers, technology vendors, and logistics partners.
• Facilitate customer onboarding, configuration planning, testing support, and transition to steady-state operations.
• Apply Waterfall, Agile, or hybrid methodologies as appropriate to project type and scope.
• Conduct regular project status meetings, milestone reviews, and executive-level briefings on progress and risks.
• Ensure adherence to project governance standards, documentation requirements, and change control processes.
• Manage budgets, timelines, KPIs, and quality outcomes using tools such as Smartsheet, MS Project, JIRA, or similar platforms.
• Foster a culture of continuous improvement by capturing lessons learned and driving process enhancements post-implementation.

Conocimientos

Stakeholder management

Analytical thinking

Customer focus

Adaptability

Collaboration

Accountability

Educación

Bachelor’s degree in Business, Supply Chain, or IT

Herramientas

Microsoft Office

Smartsheet

JIRA

MS Project

Power BI

Tableau

Descripción del empleo

Job Summary

We are seeking a results-oriented and highly organized Enterprise Project Manager with experience in transportation logistics to lead complex, cross-functional projects that improve service delivery, operational efficiency, and customer satisfaction. This individual will manage the entire project lifecycle—from planning and stakeholder engagement to execution and post-implementation review—ensuring alignment with strategic business objectives. The ideal candidate is both technically proficient and business-savvy, with the ability to work across internal departments and directly with external customers.

Job Summary

We are seeking a results-oriented and highly organized Enterprise Project Manager with experience in transportation logistics to lead complex, cross-functional projects that improve service delivery, operational efficiency, and customer satisfaction. This individual will manage the entire project lifecycle—from planning and stakeholder engagement to execution and post-implementation review—ensuring alignment with strategic business objectives. The ideal candidate is both technically proficient and business-savvy, with the ability to work across internal departments and directly with external customers.

Key Responsibilities

• Develop detailed project plans including scope, schedule, resources, risk assessments, and communication strategies.
• Lead the execution of initiatives including system integrations, transportation optimization, new customer implementations, and business process improvements.
• Coordinate across internal departments (IT, Operations, Product Management, Commercial, Finance, QA) to drive deliverables and resolve issues.
• Act as the primary point of contact for external stakeholders including customers, technology vendors, and logistics partners.
• Facilitate customer onboarding, configuration planning, testing support, and transition to steady-state operations.
• Apply Waterfall, Agile, or hybrid methodologies as appropriate to project type and scope.
• Conduct regular project status meetings, milestone reviews, and executive-level briefings on progress and risks.
• Ensure adherence to project governance standards, documentation requirements, and change control processes.
• Manage budgets, timelines, KPIs, and quality outcomes using tools such as Smartsheet, MS Project, JIRA, or similar platforms.
• Foster a culture of continuous improvement by capturing lessons learned and driving process enhancements post-implementation.

Required Qualifications

• Bachelor’s degree in business, Supply Chain, IT, or 3–6 years of project management experience, ideally within transportation or logistics operations.
• Experience managing technology implementations, operational initiatives, new business implementations or enterprise process improvements.
• Proficient in Microsoft Office Suite, Smartsheet, project management platforms (JIRA, MS Project), and reporting tools (Power BI, Tableau).
• Strong understanding of logistics workflows, transportation modes (LTL, FTL, intermodal), and warehouse operations.
• Exceptional communication skills—able to tailor messaging for executives, business users, and technical audiences alike.
• Proven experience managing cross-functional teams, resolving conflicts, and driving accountability across matrixed environments.
• Ability to travel up to 25% for customer visits, go-live support, and stakeholder workshops.

Preferred Qualifications

• Project Management Professional (PMP) or CAPM certification.
• Experience in transportation sectors such as freight forwarding, warehousing, LTL/FTL, or last-mile delivery.

Core Competencies

• Stakeholder Management – builds strong relationships and manages expectations at all organizational levels.
• Analytical Thinking – leverages data to inform decisions, identify risks, and develop effective solutions.
• Customer Focus – prioritizes the needs and experience of internal and external customers in all project decisions.
• Adaptability – thrives in a fast-paced, changing environment and adjusts plans as needed to ensure success.
• Collaboration – drives team alignment and fosters open communication to ensure successful delivery.
• Accountability – demonstrates ownership, follows through on commitments, and delivers measurable outcomes.

Success Metrics

• On-time, on-budget project delivery with measurable operational impact.
• High stakeholder satisfaction and cross-functional collaboration.
• Consistent reporting and alignment with enterprise governance practices