Program Manager Ii, Usf S&Op, Supply Chain

Servicios Comerciales Amazon Mexico S. De R.L. De C.V.; Xico; Sur place; MXN 1 673 000 - 2 231 000; Plein temps

Résumé du poste

Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is seeking a Program Manager for short-term planning to forecast demand, analyze capacity, and align supply with customer needs. The role emphasizes cross-functional collaboration with operations, finance, and leadership to drive improvements and on-time delivery.

You will work with frontline teams to define near-term plans, build data-backed proposals, and manage risk. English fluency and strong Excel/SQL skills are required.

Qualifications

• Bachelor's degree required.
• 3+ years in program or project management.
• 3+ years cross-functional collaboration with tech and non-tech teams.
• 3+ years defining and implementing process improvements using data and metrics.
• Advanced Excel skills (Pivot Tables, VLOOKUP) and SQL.
• Fluent English (spoken and written).

Responsabilités

• Manage short- and medium-term forecast, capacity, and peak planning for USF Network.
• Collaborate with operations to set optimal network plans and transportation choices.
• Define near-term vision and plan to deliver it, driving continuous delivery and customer experience improvements.
• Inspect demand forecasts and capacity plans, challenge assumptions from business teams.
• Provide high-quality inputs and align with finance and leadership using data-backed documents and models.
• Identify and evaluate risks/obstacles with minimal direction.

Connaissances

English fluency

Cross-functional collaboration

Data-driven decision making

Project management

SQL

Excel (Pivot Tables, VLOOKUP)

Formation

Bachelor's degree

Outils

SQL

Excel

Description du poste

Are you excited to drive high-visibility, strategic logistics and technology solutions? MX Supply Chain is looking for a Program Manager, short term planner who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon has great opportunities to pursue a career as a leader in Operations Planning & Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams.

As a Program Manager, you will be the subject matter expert in gathering and forecasting demand from customers, running transportation capacity analysis, running simulation and scenarios for leadership, and synchronizing our supply and demand over the 13 week to 52 week horizon in order to meet our customer's needs.

Key job responsibilities

• Manage the short and medium term forecast, capacity and peak planning for USF Network
• Work in partnership with operations team to set optimal network plans and transportation choices to meet on-time delivery goals
• Define a near term vision and plan to deliver it driving continuous delivery customer experience improvement by collaborating with stakeholders on design of new solutions that enhance business performance and achieve established quality and efficiency goals
• Inspect demand forecasts, capacity plans critically and challenge assumptions from business teams
• Provide high quality inputs and garner alignment with finance and leadership teams using a combination of in-person meetings, well written data backed documents, detailed business models or presentations
• Identify and evaluate potential risks/obstacles within both internal and external business environment with minimal direction

A day in the life

You attend daily business reviews and understand whats happening to key network metrics. You spend time with strategy & ops teams to find ways to meet customer expectations. You write quality documents that seek to plan, inform & align internal stakeholders. You challenge the status quo and drive data based decision making within your team. Additionally, you are always ready to jump in and take charge when problems and challenges emerge.

BASIC QUALIFICATIONS

• Bachelor's degree
• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• Speak, write, and read fluently in English

PREFERRED QUALIFICATIONS

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers.