Program Administrator

flextronics; Región Centro; On-site; MXN 360,000 - 540,000; Full time

Benefits offered by this job

Life & Medical insurance

Christmas Bonus

Food Coupons

Saving Fund.

Life Insurance

Job summary

Flex is seeking a Program Administrator to support teams in Guadalajara, South Campus. The role reports to the Program Director and involves assisting with managing key customer accounts and coordinating with the Customer Focus Team to keep programs on schedule and within budget.

A typical day includes reviewing proposals, outlining work plans with managers, preparing reports, and driving continuous improvement. Occasional travel to customer locations is required.

Qualifications

• Bachelor’s degree in electronic engineering, mechatronics, or a related field.
• Advanced English is required.
• Customer service experience is preferred.
• Strong problem-solving abilities and MS Office proficiency.
• Experience with KPI reports is a plus.
• Familiarity with Flex policies and procedures.

Responsibilities

• Assist in reviewing program proposals to determine scope, timeframes, and resources.
• Coordinate with Program Management, Operations, and others to outline work plans.
• Work with the Program/Engineering Manager to coordinate Customer Focus Team activities.
• Review status reports and adjust schedules as needed.
• Prepare program reports for management or clients.
• Travel occasionally to customer locations.
• Drive continuous improvement impacting timelines, cost, or production.

Skills

Advanced English

Customer Service

Problem Solving

MS Office

KPI reports

Data entry

Spreadsheets

Education

Bachelor's degree in electronics/mechatronics or related field

Tools

MS Office Suite

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Administrator located in Guadalajara, South Campus

Reporting to the Program Director the Program Administrator role involves role involves Assists with managing key customer accounts in all aspects of the business relationship.

What a typical day looks like:

• Assists in the review of program proposals or plans to determine time frame, funding limitations, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Confers with appropriate managers within Program Management, Operations and others to outline work plan and to assign duties, responsibilities and scope of authority, and to receive technical advice and resolve problems.
• Works with Program/Engineering Manager to coordinate activities of Customer Focus Team (CFT) members to ensure program progresses on schedule and within prescribed budget, including facilitating the necessary matrix relationships.
• Reviews status reports prepared by Customer Focus Team (CFT) members and modifies schedules or plans as required.
• Prepares program reports for management, client, or others.
• May assist in metric development and tracking.
• Occasional travel to customer locations.
• Drive the team to look for continuous improvement activities that have an impact in the project timeline, cost or daily production activities.
• Follow up on shipments to ensure we meet site and customer guarantees without any delay and coordinate the team to any issue that could generate an impact.

The experience we’re looking to add to our team:

• Bachelor’s degree in electronic engineering, Mechatronics Engineering, or related field
• Advanced English
• Customer Service Experience
• Problem-solving
• MS Office (Excel- Power Point)
• Experience with different kinds of reports and KPI´s
• Demonstrates advanced knowledge of functional concepts and a solid comprehension of Flex policies and procedures.
• Has awareness of the functional impact upon work processes and other functions.
• Use of the following tools may be required: Office Skills: telephones, data entry, office software to include, word processing, spreadsheets, presentation package and database systems.
• Demonstrates advanced functional skills which may be used to conduct on-the-job training and/or guide other employees.

What you’ll receive for the great work you provide:

• Competitive Salary
• Life & Medical insurance
• Christmas Bonus
• Food Coupons
• Saving Fund.
• Life Insurance

GR66

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).