Production API Reliability Engineer

Epsilon LATAM.; Ciudad de México; Presencial; MXN 469 000 - 737 000; Tempo integral

Resumo da oferta

Epsilon LATAM. is seeking a skilled API monitoring specialist to oversee production health metrics and incident response. You will monitor availability, latency, throughput, and success rates, diagnosing issues at L2 and coordinating recovery with L3 teams.

You will also maintain up-to-date operational documentation for all APIs. The role emphasizes validating API health via dashboards and monitoring tools, ensuring rapid restoration during incidents and thorough post-incident documentation and

Qualificações

Responsabilidades

• Monitor API availability, latency, throughput, and transaction success rates across production environments.
• Perform L2 diagnosis and resolution of API-related incidents and service degradations.
• Validate API health using monitoring tools and operational dashboards.
• Coordinate restoration activities with L3 engineering teams during production incidents.
• Maintain operational support documentation for all supported APIs.

Descrição da oferta de emprego

Epsilon LATAM. is seeking a skilled API monitoring specialist to oversee production health metrics and incident response. You will monitor availability, latency, throughput, and success rates, diagnosing issues at L2 and coordinating recovery with L3 teams.

You will also maintain up-to-date operational documentation for all APIs. The role emphasizes validating API health via dashboards and monitoring tools, ensuring rapid restoration during incidents and thorough post-incident documentation and