Product Manager Cancun

WebBeds FZ LLC; Cancún; On-site; MXN 600,000 - 900,000; Full time

Job summary

WebBeds FZ LLC seeks a Product Manager to lead hotel partner relationships and optimise rate and availability across the Yucatan Peninsula and Caribbean market.

You will collaborate with contracting and commercial teams to analyse production, manage allocations, and drive promotions, stop sales decisions, and revenue growth through data-driven insights.

Qualifications

• Experience integrating with hospitality PMS systems and connectivity.
• Strong reporting and data-driven decision making.
• Excellent communication and stakeholder management skills.

Responsibilities

• Partner relationship management with hotel partners and engagement across portfolio.
• Manage allocations, last-minute availability and portfolio occupancy.
• Develop and launch promotions and special offers with Contracting team.
• Review and negotiate stop sales based on market insights.
• Evaluate production data and implement follow-up actions.
• Carry out rate competitiveness reporting and price comparisons.
• Support BAR contract setup with internal teams.
• Assist in booking recovery to align with departmental guidelines.
• Train hotel partners on supplier interfaces and system features.
• Conduct market and trading analysis to maximise revenue opportunities.

Skills

PMS integrations

Excel

Power BI

Commercial awareness

Communication

Teamwork

Proactive problem solving

Tools

IBS

Omnibees

SiteMinder

SynXis

Job description

What you will do on your journey with WebBeds.

As a Product Manager, you will manage hotel partner relationships and optimise rate and availability performance through targeted, data-driven actions, supporting the Contracting team to maximise commercial outcomes and partner engagement. You will work closely with internal teams and external partners, building strong relationships within the department and across the wider organisation. The role covers the Yucatan Peninsula and part of the Caribbean market, and may be adapted to business needs.

In this role you will:

Key responsibilities

• Partner relationship management: build and maintain strong, direct relationships with hotel partners and support engagement across the portfolio.
• Allocation and availability management: manage contractual allocations, last-minute availability, and overall portfolio occupancy to ensure optimal performance.
• Promotions and special offers: collaborate with hotels and the Contracting Manager to develop and launch promotions and special offers.
• Stop sale management: review, accept, or negotiate stop sales based on market and performance insights.
• Production analysis: evaluate production data and implement appropriate follow-up actions to protect and grow performance.
• Rate competitiveness: carry out competitiveness reporting and regular price comparisons to ensure the best available rates.
• Contract setup: support the setup and activation of BAR contracts, working closely with relevant internal teams.
• Booking recovery: assess, investigate, and recover third-party bookings to direct contract in line with departmental guidelines.
• Partner training: train hotel partners on supplier interfaces and support the adoption of system features.
• Market and trading analysis: conduct market and trading analysis, review key fair periods, and analyse key and ad-hoc reports to maximise rate and availability opportunities and support revenue growth.

The skills we would love to see in your suitcase!

• Demonstrated experience integrating with or managing connectivity across leading hospitality Property Management Systems (PMS), including IBS, Omnibees, SiteMinder, and SynXis platforms.
• Proficiency in Microsoft Excel and Power BI, with openness to learning and using AI tools.
• Commercial awareness in the travel industry.
• Strong communication and influencing skills.
• Strong teamwork and time management skills.
• Proactive and creative, with the ability to offer solutions to issues encountered.
• Experience working in a fast-paced, multicultural environment.

Web Travel Group is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers all over the world through our trade only digital travel marketplace brand –WebBeds. WebBeds provides powerful distribution solutions that make selling and buying travel easier. WebBeds connects hotels to sell rooms with travel buyers looking to find rooms for their customers, the travelling public. WebBeds partners are supported through a truly global footprint, we have a team of 2,000+ people in 120+ cites across 50+ countries speaking 50+ languages - all focused on ensuring WebBeds delivers value, choice, expertise and an unrivalled level of service. Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products through WebBeds by connecting to a global network of online and offline travel buyers through cutting edge solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue. Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC's, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they cansearch, shop and book online through one of WebBeds trade only booking sites.