Product Manager, Ambassador Delivery — Data-Driven Ops

platacard; México; Remote; MXN 700,000 - 900,000; Full time

Benefits offered by this job

Relocation support to Mexico for you &

Flexible work from office or remote

Healthcare Coverage

Education Budget: Training & certs

Wellness Budget: mental health & gym

Vacation Policy

Job summary

platacard in Mexico is seeking a Product Manager to join the Origination Delivery team and own Ambassador Delivery, our in-house bank card delivery channel in Mexico.

You will analyze metrics, collaborate with Operations, regional managers, Engineering, and Analytics to optimize productivity, costs, and conversion, while developing the Ambassador Platform to support new task-based services across banking products.

Qualifications

• 4+ years of experience as a Product Manager.
• Strong analytical skills with metrics-driven mindset.
• Experience defining and tracking KPIs and working with dashboards.
• Experience designing and running product experiments (A/B tests).
• Excellent stakeholder management and cross-functional collaboration.
• Hands-on approach with ability to dive into operational details.

Responsibilities

• Own Ambassador Delivery as a product and operational channel.
• Analyze performance data to identify root causes and drive improvements.
• Improve activation and cross-sell conversion via the ambassador channel.
• Optimize delivery costs, productivity, and conversion.
• Develop and enhance the Ambassador Platform for new banking tasks.
• Collaborate with Operations, regional teams, Engineering, and Analytics.

Skills

Product management

Analytics

KPIs

A/B testing

Stakeholder management

Cross-functional collaboration

SQL

English

Job description

platacard in Mexico is seeking a Product Manager to join the Origination Delivery team and own Ambassador Delivery, our in-house bank card delivery channel in Mexico.

You will analyze metrics, collaborate with Operations, regional managers, Engineering, and Analytics to optimize productivity, costs, and conversion, while developing the Ambassador Platform to support new task-based services across banking products.