Product Lead

Ranger Technical Resources, Inc.; Ciudad de México; Presencial; MXN 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

Our partner, a large hospitality organization, is building an internal digital Product and Technology team to own customer-facing experiences.

You will lead from discovery through launch, measurement, and iteration, shaping strategy, prioritizing problems, and owning the roadmap while partnering with design and engineering teams in a fast-moving environment.

Formación

• Bachelor’s degree or equivalent professional experience in a related field.
• 8+ years of progressive Product Management with ownership of complex digital products.
• Experience taking products through discovery, prioritization, roadmap, delivery, launch, and iteration.
• Proven ability influencing senior stakeholders and resolving competing priorities without formal authority.
• Experience making product decisions based on customer needs, data, and measurable results.
• Experience partnering with Product Design and Engineering on APIs, integrations, and trade-offs.
• Experience in early-stage, zero-to-one, transformation or evolving Product orgs.

Responsabilidades

• Own end-to-end direction, roadmap, delivery, and results of a customer-facing digital product.
• Establish strategy grounded in customer problems, commercial priorities, and measurable outcomes.
• Conduct hands-on discovery with customers and stakeholders to identify problems worth solving.
• Evaluate competing requests and decide what to prioritize, delay, or not build.
• Build and maintain a roadmap with priorities, tradeoffs, dependencies, and sequencing.
• Influence senior stakeholders across Sales, Revenue, Marketing, Operations, and executives.
• Translate problems into outcomes, requirements, user stories, and acceptance criteria.
• Partner with Product Design to shape journeys, validate concepts, prototype, and improve usability.
• Work with Engineering balancing customer value with technical debt, architecture, dependencies, and risk.
• Define success measures pre-launch and use analytics, feedback, and results to iterate.
• Stay involved post-launch to understand performance and determine next steps.
• Help establish scalable Product operating practices.
• Leverage AI to accelerate research, synthesis, and analysis.
• Contribute to a strong Product Management discipline across the organization.

Conocimientos

Product Ownership

Stakeholder Management

Product Discovery

Customer Research

Roadmap Development

Product Metrics

Business Acumen

Product Analytics

Outcome Measurement

Customer Experience

Cross-Functional Leadership

Executive Communication

Engineering Collaboration

API Literacy

Systems Integration

AI-Assisted Product Management

Educación

Bachelor's degree in Business/Technology/Product/Design

Herramientas

APIs

Systems Integration

AI tools

Descripción del empleo

Our partner is a large, established hospitality organization with more than 10,000 hotel rooms and 15,000 employees, now building an internal digital Product and Technology organization to take greater ownership of its customer-facing experiences.

This opportunity is for a hands-on Product Lead who wants genuine end-to-end ownership, not a role centered on managing backlogs, ceremonies, or collecting business requests. You will uncover customer and business problems, challenge assumptions, establish priorities, own the roadmap, and guide digital products from discovery through launch, measurement, and continuous improvement.

The Product organization is still being built, so success requires strong judgment, influence, and comfort operating without established processes. You will partner closely with senior business stakeholders, Product Design, and Engineering while helping establish how Product Management operates across the organization.

Experience and Education:

• Bachelor's degree in Business, Technology, Product, Design, or a related field, or equivalent professional experience
• 8+ years of progressive Product Management experience with direct ownership of complex customer-facing digital products
• Proven experience taking digital products through discovery, prioritization, roadmap development, delivery, launch, measurement, and iteration
• Demonstrated success influencing senior stakeholders, challenging requests constructively, and resolving competing priorities without formal authority
• Experience making product decisions based on customer needs, business outcomes, research, data, and measurable results
• Experience partnering closely with Product Design and Engineering on products involving APIs, integrations, dependencies, and technical trade-offs
• Experience operating in an early-stage, zero-to-one, transformation, or evolving Product organization strongly preferred

Skills and Strengths:

• Product Ownership
• Stakeholder Management
• Product Discovery
• Customer Research
• Roadmap Development
• Product Metrics
• Business Acumen
• Product Analytics
• Outcome Measurement
• Customer Experience
• Cross-Functional Leadership
• Executive Communication
• Engineering Collaboration
• API Literacy
• Systems Integration
• AI-Assisted Product Management

Primary Job Responsibilities:

• Own the end-to-end direction, roadmap, delivery, and results of a customer-facing digital product
• Establish product strategy grounded in customer problems, commercial priorities, and measurable business outcomes
• Conduct hands-on discovery with customers and internal stakeholders to identify and validate problems worth solving
• Evaluate competing business requests and determine what should be prioritized, delayed, or not built
• Build and maintain a roadmap that clearly communicates priorities, tradeoffs, dependencies, and sequencing
• Influence and align senior stakeholders across Sales, Revenue, Marketing, Operations, and executive leadership
• Translate validated problems into clear outcomes, requirements, user stories, and acceptance criteria
• Partner with Product Design to shape customer journeys, validate concepts, prototype solutions, and improve usability
• Work closely with Engineering throughout delivery, balancing customer value with technical dependencies, architecture, integrations, technical debt, and delivery risk
• Define success measures before launch and use product analytics, customer feedback, experimentation, and business results to guide iteration
• Remain actively involved after launch to understand performance, identify opportunities, and determine what the product should do next
• Establish practical Product operating practices that can scale as the internal organization grows
• Use AI to accelerate research, feedback synthesis, competitive analysis, prototyping, requirements development, and product analysis
• Contribute to building a strong Product Management discipline and ownership culture across the organization