Prestige Beauty Counter Lead & Growth Coach

The Estée Lauder Companies Inc.; Región Centro; Presencial; MXN 180.000 - 240.000; Jornada completa

Descripción de la vacante

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates in a fast-paced prestige beauty environment. You will drive sales, deliver exceptional customer service, and manage store operations to meet targets.

You will be accountable for recruiting and retaining customers through strategic events, CRM initiatives, and a hands-on leadership style that motivates high performance and professional growth.

Formación

• Effective verbal and written communication skills in a fast-paced environment.
• Excellent interpersonal skills with a customer-first mindset.
• High drive to meet objectives and standards.
• Ability to guide and develop others while holding them accountable.
• Strong organisational skills and attention to detail.

Responsabilidades

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets.
• Own and execute an agile business plan to recruit and retain customers through events and CRM.
• Drive in-store marketing and customer relationship management to maximize performance.
• Provide leadership and accountability for frontline team members and store operations.
• Collaborate with store leadership to ensure consistent delivery of brand standards.

Conocimientos

Communication skills

Customer service

Results oriented

Goal setting

Developing others

Needs anticipation

Diplomacy

Team leadership

Networking

Attention to detail

Autonomy

Proactive

Discretion

Herramientas

Microsoft Excel

Email

Descripción del empleo

The Estée Lauder Companies Inc. is seeking a dynamic Counter Manager to lead, coach and develop a team of Sales Associates in a fast-paced prestige beauty environment. You will drive sales, deliver exceptional customer service, and manage store operations to meet targets.

You will be accountable for recruiting and retaining customers through strategic events, CRM initiatives, and a hands-on leadership style that motivates high performance and professional growth.