Pre-Sales Solutions Architect

Miratech; Ciudad de México; Presencial; MXN 900.000 - 1.500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relentless performance culture

Remote-friendly work model

Global project exposure

Growth opportunities

Diversity and inclusion

Descripción de la vacante

Miratech is seeking a Solution Architect to design scalable, secure software solutions for enterprise clients, with a strong emphasis on modern software engineering, cloud-native architecture, and CX enablement. You will collaborate with sales and delivery teams to shape technical proposals across a range of solution areas, including managed services and team extension engagements.

The role requires extensive experience in software engineering and solution architecture, plus excellent

Formación

• University degree in mathematics, computer science, software development, or information technology preferred.
• 10+ years of experience in software engineering, professional services, technical consulting, or solution architecture roles.
• Proficiency with modern architecture patterns, such as microservices, event-driven systems, API-first design, and containerization.
• Exposure to CX technologies or enterprise customer engagement platforms (Genesys, NICE, or similar) is highly desirable.

Responsabilidades

• Identify value propositions for enterprise clients and develop solution proposals and statements of work.
• Prepare effort and cost estimations for custom engineering, CX solutions, and integrations.
• Develop high-level designs, technical blueprints, and service design for CX and non-CX domains.
• Support sales engineering and provide information for deliberations and action options.
• Assist marketing and delivery with knowledge transfer and technical requests.

Conocimientos

Software engineering

Pre-sales

Solution architecture

Communication

Collaboration

Educación

University degree in mathematics, computer science, software development, or information technology

Herramientas

Genesys

NICE

Descripción del empleo

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

As a Solution Architect, you will play a key pre-sales role in designing scalable, secure, and modern software solutions for enterprise clients, with a strong focus on modern software engineering practices, cloud-native architecture, and customer experience (CX) enablement. You will collaborate with sales and delivery teams to shape technical proposals across a range of solution areas, including team extension engagements, scope-based delivery models, and managed services. We also expect a strong willingness to expand into broader technical presales domains, including emerging areas such as artificial intelligence (AI), automation, cloud hyperscalers, and data-driven solutions.

Responsibilities:

Identify the value proposition for our enterprise clients, develop value propositions, solution proposals,
and statement of works, including:

• Analyzing and gathering business requirements from large and complex client environments and performing required research and investigation to identify and create thorough, accurate technical solution proposals based on client requirements.
• Preparing effort and cost estimations for custom engineering and modernization projects, CX solutions implementations, customizations, integrations, and support services.
• Developing overall solutions, including high-level designs, technical blueprints, statements of work, and service design for both CX and non-CX domains.
• Contributing to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Supporting marketing and delivery organizations with knowledge transfer and technical requests as and when appropriate.

Qualifications

• University degree in mathematics, computer science, software development, or information technology preferred.
• 10+ years of experience in software engineering, professional services, technical consulting, or solution architecture roles.
• Proficiency with modern architecture patterns, such as microservices, event-driven systems, API-first design, and containerization.
• Exposure to Customer Experience (CX) technologies or enterprise customer engagement platforms (e.g. Genesys, NICE, or similar) is highly desirable, but the primary expertise should be in modern software engineering and enterprise solution architecture.

General Requirements:

• Strong communication and collaboration skills with the ability to interface directly with both technical and business stakeholders.
• Demonstrated experience in client interactions, pre-sales engagements, customer workshops, and solution development processes.
• Ability to thrive in fast-paced environments and deliver under tight deadlines

Additional Information

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance,and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join oursustainable business practicesfocused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.