Poolside Concierge | Create WOW Moments + Perks

Montage International; Baja California Sur; Presencial; MXN 167.000 - 234.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan with company

Descripción de la vacante

Montage International is seeking a Pool Attendant to maintain a pristine pool area and deliver exceptional guest experiences. You will greet guests, assist with towels and water, and support cabana setup and service to ensure a welcoming, luxurious environment.

Role requires energy for outdoor work, teamwork, and a service mindset. You will collaborate with food & beverage and guest services to create memorable moments and uphold the brand's standards across shifts.

Formación

• Customer service mindset focused on guest satisfaction.
• Clear communication with guests and colleagues.
• Ability to work collaboratively across departments.
• Willingness to learn and grow in hospitality roles.

Responsabilidades

• Ensure the pool area is kept clean, organized, and stocked at all times
• Provide exceptional customer service to guests by greeting guests, addressing inquiries, and assisting with towels and water
• Complete the set up and break down of all service cabanas as designated by management
• Perform walk through of the pool area monitoring and cleaning pool decks, furniture, and restrooms to ensure an impeccable and inviting environment
• Set up and arrange pool furniture, umbrellas, and other amenities to enhance guest comfort and enjoyment
• Promote poolside amenities and services, such as food and beverage offerings, cabana rentals, and poolside entertainment
• Collaborate with other departments, such as food and beverage, recreation, and guest services, to ensure seamless guest experiences
• Deliver on guests' expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Conocimientos

Customer service

Communication

Teamwork

Poolside service

Descripción del empleo

Montage International is seeking a Pool Attendant to maintain a pristine pool area and deliver exceptional guest experiences. You will greet guests, assist with towels and water, and support cabana setup and service to ensure a welcoming, luxurious environment.

Role requires energy for outdoor work, teamwork, and a service mindset. You will collaborate with food & beverage and guest services to create memorable moments and uphold the brand's standards across shifts.