People Operations Generalist - Guadalajara

Salesloft, Inc.; Guadalajara; Hybrid; MXN 300,000 - 540,000; Full time

Job summary

Salesloft, Inc. in Guadalajara, Mexico is seeking a People Operations Generalist to be the go-to for employee relations and support across the organization.

You will partner with managers to investigate inquiries, manage leave, and oversee offboarding while helping shape policies and compliance. You thrive in a fast-paced environment, bring strong interpersonal skills, and have a proven track record in HR operations.

Qualifications

• Bachelor’s degree required
• 2+ years of professional HR experience including employee relations and program management
• Ability to manage multiple tasks in a high-demand environment with professionalism and good judgment
• Excellent interpersonal and communication skills interfacing with all levels
• High attention to detail with empathy in supporting a positive employee experience

Responsibilities

• Serve as primary contact for employee relations, including investigations, exit surveys, and exit interviews
• Manage the leave-of-absence process and tracking with compliance to local and federal law
• Manage offboarding including exit interviews for all departing employees
• Partner with managers to ensure consistent, high-quality employee support across the organization
• Analyze workforce trends and metrics to recommend action plans to improve engagement and retention
• Lead the creation and maintenance of company policies and state compliance projects
• Craft corporate communications across all levels of the organization

Skills

Interpersonal skills

Communication skills

Multi-tasking

Professional judgment

Empathy

Education

Bachelor's degree

Tools

HiBob HRIS

Job description

Job Title: People Operations Generalist

Location: Guadalajara, Mexico

THE OPPORTUNITY:

Salesloft is building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY

At Salesloft, our People Operations Generalist is a pivotal part of our success as the go-to for all employee relations. You will work closely with managers to ensure flawless execution of employee support across the organization, and — with the help of the broader People team — manage employee questions, concerns, and offboarding, including investigations, exit surveys, and interviews. You will analyze trends in employee patterns and partner with the Director to execute strategies that support the long‑term success of the business, and lead the creation and maintenance of company policies and compliance.

On a day‑to‑day basis, you will:

• Serve as the primary point of contact for employee relations matters, including investigations, exit surveys, and exit interviews.

• Manage the leave‑of‑absence process and tracking, ensuring compliance with local and federal law.

• Manage the offboarding process, including exit interviews for all departing employees.

• Partner closely with managers to ensure consistent, high‑quality employee support across the organization.

• Analyze workforce trends and metrics to recommend action plans that improve engagement and retention.

• Lead the creation and maintenance of company policies and state compliance projects.

• Craft corporate communications that land clearly across all levels of the organization.

In addition to working with amazing colleagues who live our core values every day, you will have the opportunity to shape the employee experience for a fast‑growing team. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR

We are seeking a self‑starting, organized individual who is passionate about contributing to the success of their peers and thrives in a fast‑paced environment. You excel at juggling multiple priorities and thoroughly enjoy providing a white‑glove employee experience.

THE TEAM

Our Salesloft People Operations team is a small but mighty team. We are passionate about providing the best possible onboarding experience for every new Lofter! The team consists of results‑oriented professionals with the initiative to take on any challenge and serve their fellow team members.

The People Operations team’s members share a few common traits: they are warm and welcoming, self‑motivated, and excited to contribute to the professional development of every Salesloft employee.

QUALIFICATIONS

Required:

• Bachelor’s degree

• 2+ years of professional experience in Human Resources, including employee relations and program management

• Strong ability to manage and prioritize multiple tasks in a high‑demand environment with professionalism and good judgment

• Excellent interpersonal and communication skills, with experience interfacing with all levels of an organization

• High attention to detail and a high degree of empathy in supporting a positive, accommodating employee experience

Preferred:

• Experience with HiBob HRIS

• A passion for teamwork and contributing to the success and reputation of the broader People function

At Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

Please note that all official communication regarding job opportunities at Salesloft will come from an @salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Salesloft, they may not be legitimate. To verify the authenticity of any job‑related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI‑assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

BENEFITS & PERKS

Learn more about our full range of benefits at salesloftbenefits.com.

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