People and Workplace Lead

Fanatics Commerce; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Benefits offered by this job

Competitive MXN compensation with full

statutory benefits

WeWork Reforma workspace

Job summary

Fanatics Collect is building its first engineering hub in Mexico City, and this role is central to making it a great place to work from day one.

As People and Workplace Lead, you will be the on-the-ground presence for a growing team — starting with launch and move-in preparation and evolving into a full HR support function as the office scales from its initial cohort of engineers to a broader 40+ person hub spanning engineering, data, design, and product.

Qualifications

• 3–6 years of HR generalist or HR operations experience in a fast-growing tech or multinational environment.
• Strong working knowledge of Mexican labor law (LFT) and IMSS.
• Full professional bilingualism in English and Spanish—clear communication with local and global stakeholders.
• Proven ability to handle sensitive and confidential HR matters with discretion, empathy, and sound judgment.
• Comfortable operating independently in an environment still building its local structure.

Responsibilities

• Coordinate the launch and Day 1 readiness of the CDMX office, including onboarding and space setup.
• Lead new hire onboarding for CDMX employees—pre-boarding, Day 1 orientation, and 30/60/90-day check-ins.
• Advise managers on HR policies, workplace concerns, and compliant practices.
• Support employee engagement initiatives, team events, and culture-building activities.
• Assist in HR investigations and maintain confidentiality with the global People Ops team.
• Support performance management and disciplinary processes with Legal and global People Ops.
• Consult with leadership on people matters when the global team is not on-site.
• Maintain accurate employee records and HRIS data hygiene for CDMX staff.
• Ensure compliance with Mexican labor law (LFT) across contracts and benefits.

Skills

HR generalist

HR operations

Bilingual English/Spanish

Confidentiality & discretion

Independent in local setup

Tools

HRIS (Oracle/Workday)

Job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Team: People Operations · Fanatics Collect

Location: Mexico City (on-site, WeWork Reforma)

Type: Full-time · Individual Contributor

Language: Bilingual required — English and Spanish

Reports to: International HR / People Ops

About the Company

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

About the Role

Fanatics Collect is building its first engineering hub in Mexico City, and this role is central to making it a great place to work from day one. As People and Workplace Lead, you will be the on-the-ground presence for a growing team — starting with launch and move-in preparation and evolving into a full HR support function as the office scales from its initial cohort of engineers to a broader 40+ person hub spanning engineering, data, design, and product.

This is a unique opportunity for someone who is equally comfortable coordinating a furniture delivery and having a sensitive employment conversation. You bring operational energy, HR expertise, and the kind of presence that makes a new office feel established.

What You’ll Do

Launch & Office Readiness (near-term)

• Coordinate the physical move-in and Day 1 readiness for the WeWork Reforma space — furniture, IT equipment delivery, badging, and workspace setup


• Attend hiring events, career fairs, and campus recruiting activities to represent Fanatics Collect in the CDMX tech market


• Partner with IT and InfoSec to ensure network and hardware setup meets security requirements from day one


• Serve as the local point of contact for vendors, building management, and facilities coordination

HR Operations (ongoing)

• Lead new hire onboarding for all CDMX employees — coordinate pre-boarding logistics, Day 1 orientation, and 30/60/90-day check-ins


• Serve as the first line of employee relations support — advising employees and managers on HR policies, workplace concerns, and LFT-compliant practices


• Support employee engagement initiatives including team events, recognition programs, and culture-building activities in the office


• Assist in HR investigations and workplace inquiries, maintaining confidentiality and following established protocols in partnership with the global HR team


• Support performance management and disciplinary processes, including terminations, in coordination with Legal and global People Ops


• Consult with leadership and managers on people matters — you are the HR presence in the room when the global team is not on-site


• Maintain accurate employee records and support HRIS data hygiene for all CDMX staff


• Ensure compliance with Mexican labor law (LFT) requirements across employment practices, contracts, and benefits administration

About You

Required

• 3–6 years of HR generalist or HR operations experience, ideally in a fast-growing technology or multinational environment


• Strong working knowledge of Mexican labor law (LFT), IMSS, and standard employment practices in Mexico


• Full professional bilingualism in English and Spanish — you communicate clearly and confidently in both languages with both local and global stakeholders


• Proven ability to handle sensitive and confidential HR matters with discretion, empathy, and sound judgment


• Comfortable operating independently in an environment that is still building its local structure

Nice to Have

• Experience supporting office launches or expansions in a remote or regional capacity


• Familiarity with Deel or other EOR platforms


• Background in tech, e-commerce, or a high-growth startup environment


• Experience with HRIS platforms (Oracle, Workday, or similar)

What We Offer

• Competitive, market-benchmarked MXN compensation with full statutory benefits


• A front-row seat to building something new — this office will grow significantly, and so will your scope


• A global team invested in your success, with resources and support from People Ops, Legal, and IT across Fanatics


• WeWork Reforma workspace in one of Mexico City’s premier tech corridors

About Fanatics Collect

Fanatics Collect is the world’s leading marketplace for authenticated sports collectibles, trading cards, and memorabilia. Our Mexico City hub is a strategic investment in engineering talent, and this role is instrumental in building the culture and operations that will define the office for years to come.

Fanatics Collect is an equal opportunity employer.