OTC Process Lead

Maersk; Ciudad de México; On-site; MXN 600,000 - 900,000; Full time

Job summary

Maersk in Mexico City is seeking a Subject Matter Expert in OTC with strong expertise in billing, collections and cash applications to ensure accurate cash flow and strict SOP compliance while maintaining productive relationships with government institutions.

The role emphasizes process improvements through Kaizen, cross‑functional collaboration, and timely resolution of issues to keep operations running smoothly across the OTC cycle.

Qualifications

• Bachelor’s in Finance, Accounting, Administration, or Economics.
• 5+ years of relevant experience.
• MS Office (Advanced), ERP (Intermediate).
• OTC Process, Gov't institutions relationships, Logistics Process.
• English level C1.
• Six Sigma Green Belt (nice to have).

Responsibilities

• Knowledge of OTC process, including billing, collections, and cash applications.
• Maintain strong relationships with government institutions.
• Ensure compliance with Standard Operating Procedures (SOPs).
• Resolve issues efficiently to maintain operational flow.
• Actively contribute to process improvements through Kaizen initiatives.

Skills

OTC Process

Govt Relations

Logistics Process

Kaizen

Time Management

Problem-Solving

Education

Bachelor’s in Finance/Accounting/Administration/Economics

Tools

MS Office

ERP

Job description

APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we’re dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe. With a presence in over 70 countries and a commitment to sustainability, we offer unparalleled opportunities for growth and development in a diverse and inclusive environment.

About the Job

We are seeking a Subject Matter Expert in OTC, with expertise in billing, collections, and cash applications. The role involves maintaining strong relationships with government institutions, ensuring compliance with SOPs, and resolving issues to maintain operational flow. Additionally, the candidate will actively contribute to process improvements through Kaizen initiatives.

Qualifications

• Academic Background: Bachelor’s in Finance, Accounting, Administration, or Economics.
• Years of Experience: 5+ years of relevant experience.
• Software: MS Office (Advanced), ERP (Intermediate).
• Technical Skills: OTC Process, Relationship with government institutions, Logistics Process.
• English Level: C1.
• Certifications: Six Sigma Green Belt (nice to have).

Responsibilities

• Knowledge of OTC process, including billing, collections, and cash applications.
• Maintain strong relationships with government institutions.
• Ensure compliance with Standard Operating Procedures (SOPs).
• Resolve issues efficiently to maintain operational flow.
• Actively contribute to process improvements through participation in Kaizen initiatives.

Skills

• Sense of responsibility
• Flexibility/Adaptability
• Strong Work Ethic
• Cheerful Outlook
• Time Management Abilities
• Problem-Solving & Negotiating skills

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].